Stefan was amazing, so knowledgeable and courteous. He should be the model for customer service. BMW is very lucky to have him. It was the best new car purchasing experience I have ever had.
Anonymous
•
Sep 12, 2025
5.0/5
5.0/5
Jonathan Godinez ( my service advisor) made this visit very smooth and easy for me, which I appreciated! ( this was a non planned visit)
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
Emergency appt for flat tire that was under warranty. Plus Long noted I had ding warranty so he initiated repair of dings
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
The Team that served me Jesse & Dez are phenomenal they are really great and loving Honest individuals much love for them
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
I have no complaints. Excellent services.
Anonymous
•
Sep 10, 2025
5.0/5
5.0/5
I had the absolute best experience working with Tony Nguyen at Park Place Mercedes. He was incredibly helpful, knowledgeable, and attentive throughout the entire process. Tony made sure everything went smoothly from start to finish and took the time to ensure I was comfortable with each step. His professionalism and customer-first approach made the sales experience seamless and enjoyable. I highly recommend Tony to anyone looking for a top-notch car-buying experience.
Anonymous
•
Sep 10, 2025
5.0/5
5.0/5
The Service Advisor was professional, friendly and knowledgeable.
Stefan was amazing, so knowledgeable and courteous. He should be the model for customer service. BMW is very lucky to have him. It was the best new car purchasing experience I have ever had.
Anonymous
•
Sep 12, 2025
5.0/5
5.0/5
Jonathan Godinez ( my service advisor) made this visit very smooth and easy for me, which I appreciated! ( this was a non planned visit)
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
Emergency appt for flat tire that was under warranty. Plus Long noted I had ding warranty so he initiated repair of dings
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
The Team that served me Jesse & Dez are phenomenal they are really great and loving Honest individuals much love for them
Anonymous
•
Sep 11, 2025
5.0/5
5.0/5
I have no complaints. Excellent services.
Anonymous
•
Sep 10, 2025
5.0/5
5.0/5
I had the absolute best experience working with Tony Nguyen at Park Place Mercedes. He was incredibly helpful, knowledgeable, and attentive throughout the entire process. Tony made sure everything went smoothly from start to finish and took the time to ensure I was comfortable with each step. His professionalism and customer-first approach made the sales experience seamless and enjoyable. I highly recommend Tony to anyone looking for a top-notch car-buying experience.
Anonymous
•
Sep 10, 2025
5.0/5
5.0/5
The Service Advisor was professional, friendly and knowledgeable.