Really good - Rubi is super

All my requests were fulfilled.

So thankful for my experience with Jasmine she was delightful and very professional and knowledgeable

I was never treated better and that’s true! Service person was very professional and courteous! Made me feel as though I was special! He was very Knowledgeable on every thing! He made sure car was in top shape for delivery to me! Look forward to dealing with him in future!

Need better arrival scheduling. Too many cars, not enough service mgrs for a 9:00 appoint. Wait time too long (15+ minutes) Need more valet drivers. Wait time to receive my car was too long (more than 15 minutes) even though pick up time confirmed prior afternoon. My service mgr (Juan) chose to retrieve my car after 20 minutes, which was much appreciated. Juan gets 5 stars from me.

Jonathan is always professional, friendly and super helpful. He has great experience and is very efficient with our time in service. Thank you!

This last visit was one of the most seamless ones I can remember. Chris did a great job of getting me set up with a loaner car and keeping me informed throughout my repair process. He had my car delivered to me at my home. I had the detail as well and my car was in like new condition. Overall, I’m super pleased with the service I received from Chris and his team. Thanks!

Jesse is great, but sometimes he doesn't have all the resources he needs available

NA

Zebb is the best! Super quick in and out service for a software update