Very smooth transaction. Loved working with Mercedes Lopez. Dealer staff very professional and polite
Marie
•
Oct 21, 2024
5.0/5
5.0/5
I appreciated being able to work with Kevin for everything. I would work with him and Park Place when I’m ready for a new vehicle.
Estelle
•
Oct 21, 2024
5.0/5
5.0/5
I worked with Jason Camacho to lease a new vehicle. I wanted specific features and Jason spent a lot of time with me making sure I got exactly what I wanted. He didn’t try to “sell” me on something less or different. Jason was wonderful from beginning to end. I drove away in the new car with the things I wanted and more. The experience was very good. I’m not sure it could have gone any better.
Sharlie
•
Oct 19, 2024
5.0/5
5.0/5
KaDarius Durham (Dallas) always provides a seamless, and enjoyable sales experience!
Eric
•
Oct 18, 2024
5.0/5
5.0/5
Excellent experience. Rami provided prompt communication, and made the vehicle purchase easy. He continues to follow up after the sale. The dealership has delivered on everything promised.
Emory
•
Oct 18, 2024
5.0/5
5.0/5
The team at Park Place Fort Worth did a wonderful job! They are outstanding.
Nicole
•
Oct 17, 2024
5.0/5
5.0/5
Spectacular experience. We had the most knowledgeable courteous sales person Davon Reed who went above and beyond to provide a superior buying experience.
Dennis
•
Oct 17, 2024
5.0/5
5.0/5
Travis is an exceptional representative of your company. The vehicle we came to see was not at the lot. He tried to obtain it, was apologetic and we said we could return next week. Within a half hour, he called me, said he had located it and HE was going to retrieve it. We told him we were in Costco and would return. He confirmed he had picked up the vehicle and was back at the dealership. We returned, he had it parked where we could view it, test drive it and the deal was done. It is the second vehicle we have purchased at Park Place, the process is comfortable and efficient. Did everything necessary with Travis.and drove it home!
Cynthia
•
Oct 17, 2024
5.0/5
5.0/5
Javier was just the right person to sell me this vehicle. I had no intention of buying anything when I serviced my vehicle in September. In the past, I've received text messages from your sales team, but at that moment I wasn't even considering the plunge. When Javier reached out and my mind had started the shift to maybe it was time. Javier was patient and when new promos came out in October he reached out immediately on the 1st! He initiated the conversation through text and we corresponded that way for a few days. He asked what I was looking for and what was important to me. Somehow he found it without me knowing it was what I wanted. Through the entire process I felt that I was being heard and not pushed into any additional coverages or not understanding where we were in the process. Javier was always clear about timing and kept my expectations realistic and met. I've been driving the car for the last week and I continue to be amazed with all the features. Thank you Javier! You were incredible. I've purchased my last 4 vehicles with Park Place Mercedes, 3 with Fort Worth and 1 in Grapevine. Fort Worth is my go-to place for service. I appreciate the level of service you offer with every visit. Thank you!
Marco
•
Oct 16, 2024
5.0/5
5.0/5
It was the best experience I've had when buying a car. The details that make the customer feel important and the dealership did this with excellence. Mercedes Lopez was incredibly attentive.
Very smooth transaction. Loved working with Mercedes Lopez. Dealer staff very professional and polite
Marie
•
Oct 21, 2024
5.0/5
5.0/5
I appreciated being able to work with Kevin for everything. I would work with him and Park Place when I’m ready for a new vehicle.
Estelle
•
Oct 21, 2024
5.0/5
5.0/5
I worked with Jason Camacho to lease a new vehicle. I wanted specific features and Jason spent a lot of time with me making sure I got exactly what I wanted. He didn’t try to “sell” me on something less or different. Jason was wonderful from beginning to end. I drove away in the new car with the things I wanted and more. The experience was very good. I’m not sure it could have gone any better.
Sharlie
•
Oct 19, 2024
5.0/5
5.0/5
KaDarius Durham (Dallas) always provides a seamless, and enjoyable sales experience!
Eric
•
Oct 18, 2024
5.0/5
5.0/5
Excellent experience. Rami provided prompt communication, and made the vehicle purchase easy. He continues to follow up after the sale. The dealership has delivered on everything promised.
Emory
•
Oct 18, 2024
5.0/5
5.0/5
The team at Park Place Fort Worth did a wonderful job! They are outstanding.
Nicole
•
Oct 17, 2024
5.0/5
5.0/5
Spectacular experience. We had the most knowledgeable courteous sales person Davon Reed who went above and beyond to provide a superior buying experience.
Dennis
•
Oct 17, 2024
5.0/5
5.0/5
Travis is an exceptional representative of your company. The vehicle we came to see was not at the lot. He tried to obtain it, was apologetic and we said we could return next week. Within a half hour, he called me, said he had located it and HE was going to retrieve it. We told him we were in Costco and would return. He confirmed he had picked up the vehicle and was back at the dealership. We returned, he had it parked where we could view it, test drive it and the deal was done. It is the second vehicle we have purchased at Park Place, the process is comfortable and efficient. Did everything necessary with Travis.and drove it home!
Cynthia
•
Oct 17, 2024
5.0/5
5.0/5
Javier was just the right person to sell me this vehicle. I had no intention of buying anything when I serviced my vehicle in September. In the past, I've received text messages from your sales team, but at that moment I wasn't even considering the plunge. When Javier reached out and my mind had started the shift to maybe it was time. Javier was patient and when new promos came out in October he reached out immediately on the 1st! He initiated the conversation through text and we corresponded that way for a few days. He asked what I was looking for and what was important to me. Somehow he found it without me knowing it was what I wanted. Through the entire process I felt that I was being heard and not pushed into any additional coverages or not understanding where we were in the process. Javier was always clear about timing and kept my expectations realistic and met. I've been driving the car for the last week and I continue to be amazed with all the features. Thank you Javier! You were incredible. I've purchased my last 4 vehicles with Park Place Mercedes, 3 with Fort Worth and 1 in Grapevine. Fort Worth is my go-to place for service. I appreciate the level of service you offer with every visit. Thank you!
Marco
•
Oct 16, 2024
5.0/5
5.0/5
It was the best experience I've had when buying a car. The details that make the customer feel important and the dealership did this with excellence. Mercedes Lopez was incredibly attentive.