There was a mix up at first so had to wait about 20 minutes before my new service person met with me. (Ernesto was promoted) Zack was excellent! Very professional, polite and apologetic about the communication breakdown.The loaner car was great, and detail wonderful.

Joe Sandoval is a true asset to your organization.

Park Place Service Department is always so easy and pleasant to work with! I showed up, got my loan car and then kept the loaner for a few days until my car was ready and I could pick up. Super easy to get my car, and get on with my day. Everyone I came in contact with was pleasant and friendly and my Service Advisor Kevin communicated with me and made things super easy!

Good

Great job!

Everything was perfect. I was able to schedule an appointment quickly, and even with the construction, the process was seamless.

TRAVIS IS ABSOLUTELY AMAZING - MADE EVERY STEP OF THE TRANSACTION SO EASY AND EFFICIENT - MADE THE WHOLE BUYING EXPERIENCE FIRST CLASS !

After leasing five previous vehicles with Infiniti, my expectations were understandably high. From my very first phone conversation with Rami Alnajjar at Park Place, through the negotiation process, and ultimately to the delivery of the Mercedes E53—which required the early termination of my 2024 Infiniti Q50 Red Sport—Rami ensured that every step was handled with professionalism and care. The result was a seamless, first-class experience that exceeded my expectations.

Jason Camacho made my Mercedes purchase effortless. Clear communication, zero pressure, fair numbers, and he had everything ready when I arrived. Walked me through features and followed up afterward. Highly recommend asking for Jason!!

Matt is great he is my service guy of choice.