Great experience. Travis was super helpful and George is awesome and why I have been loyal to Mercedes for last 12 years.
Amy
•
May 14, 2023
5.0/5
5.0/5
Marin did a fantastic job! 10 ⭐️
Frederick
•
May 13, 2023
5.0/5
5.0/5
Thomas B Was wonderful!
James
•
May 12, 2023
4.0/5
4.0/5
Salesperson was personable and professional. Process was flawed in that it wasn't the fully "remote" purchase as I would have preferred. A bit of back and forth about the financing through my credit union and signatures needed again, even though we had signed the paperwork at home. When purchasing site unseen, I think it is good to fully disclose any and all imperfections. The issues with the windshield wasn't fully disclosed as being a crack. It was stated it needed to be replaced but due to it not being installed correctly. The imperfections on the wheel was not highlighted. The 2nd key didn't work (needed a battery), just made me wonder if the full check on things was accomplished since this was missed. I do appreciate how the team has worked to address all my concerns. THE reason I went with Park Place is because they do stand behind their products.
Frood
•
May 3, 2023
5.0/5
5.0/5
As soon as I entered, I was greeted and helped. I was offered water and coffee. People at the Fort Worth Park Place are happy to work.
Rogelio
•
May 3, 2023
5.0/5
5.0/5
It’s was fabulous and very easy. Excellent customer service from the sales person to management.bought this vehicle for my beautiful daughter….
Michael
•
May 1, 2023
5.0/5
5.0/5
David was the deal!
Yolanda
•
May 1, 2023
5.0/5
5.0/5
!!!!!
Carolyn
•
Apr 27, 2023
5.0/5
5.0/5
Courteous prompt service with no gimmicks or surprises. My salesperson, David was professional and easy to do business with.
Great experience. Travis was super helpful and George is awesome and why I have been loyal to Mercedes for last 12 years.
Amy
•
May 14, 2023
5.0/5
5.0/5
Marin did a fantastic job! 10 ⭐️
Frederick
•
May 13, 2023
5.0/5
5.0/5
Thomas B Was wonderful!
James
•
May 12, 2023
4.0/5
4.0/5
Salesperson was personable and professional. Process was flawed in that it wasn't the fully "remote" purchase as I would have preferred. A bit of back and forth about the financing through my credit union and signatures needed again, even though we had signed the paperwork at home. When purchasing site unseen, I think it is good to fully disclose any and all imperfections. The issues with the windshield wasn't fully disclosed as being a crack. It was stated it needed to be replaced but due to it not being installed correctly. The imperfections on the wheel was not highlighted. The 2nd key didn't work (needed a battery), just made me wonder if the full check on things was accomplished since this was missed. I do appreciate how the team has worked to address all my concerns. THE reason I went with Park Place is because they do stand behind their products.
Frood
•
May 3, 2023
5.0/5
5.0/5
As soon as I entered, I was greeted and helped. I was offered water and coffee. People at the Fort Worth Park Place are happy to work.
Rogelio
•
May 3, 2023
5.0/5
5.0/5
It’s was fabulous and very easy. Excellent customer service from the sales person to management.bought this vehicle for my beautiful daughter….
Michael
•
May 1, 2023
5.0/5
5.0/5
David was the deal!
Yolanda
•
May 1, 2023
5.0/5
5.0/5
!!!!!
Carolyn
•
Apr 27, 2023
5.0/5
5.0/5
Courteous prompt service with no gimmicks or surprises. My salesperson, David was professional and easy to do business with.