Park Place Motorcars Fort Worth Service Center
4.9/5
4.9 /5
188 Verified Reviews
5601 Bryant Irvin Rd, Fort Worth, TX 76132, US
(682) 267-8373
188 Verified Reviews
5.0/5
5.0 /5
All good just too expensive

5.0/5
5.0 /5
Travis Cornett is one of the best sales executives I have worked with in purchasing a new car!

5.0/5
5.0 /5
I came to the service department after lunch without an appointment and got two new tires and an alignment before the end of the day...

5.0/5
5.0 /5
Zach Fletcher did a good job. Even with the loaner not being available as promised he made everything working.The maintenance service and the additional repairs were done in timely manner

5.0/5
5.0 /5
My service guy was great. Thought of everything. Want him always.

5.0/5
5.0 /5
Friendly and efficient

3.0/5
3.0 /5
Took an entire week to resolve issues with car including technician ordering wrong part. Had a 3:30 appointment to drop off vehicle and it took an hour to drop it and get the loaner I reserved when making appointment. Upon pick up car still wasn’t complete with all items, notably the MBux system had still not been cleared of previous owner and I was sent to the sales building where someone was supposed to be available to assist with this. Upon arriving they were all too busy ‘working a deal’ their words not mine although there were 5 of them just standing around chit chatting. Contacted my advisor and he called them and lo and behold they could do it all over the phone. Seriously- then why did I have to go through the additional aggravation. Other than Zach being polite and helpful the whole experience was very frustrating. Oh and it would be nice if they would stop saying I need tires EVERY SINGLE TIME it goes in for service, even if they just put tires on less than 6 months prior.

5.0/5
5.0 /5
Done in a timely manner

5.0/5
5.0 /5
Zach customer service amazing . I been in Dallas park place it was noting compare to you guys . Zach went above and beyond to take care of me first the. My SUV . Thank youshirley Spann

5.0/5
5.0 /5
Robert was professional, communicated promptly, and made the process painless. I will work with Park Place again!