Incredibly slow. 22 days to go from selecting a vehicle to actual purchase. Response from sales people took 2-3 days with each question. Other Park Place dealerships are much better.

I'm very surprised bc I usually don't experience such dissatisfaction at Park Place. But this time I was highly displeased for several reasons.Firstly, they keep sending emails to my work address instead of my personal one at terencereynolds@mac.com. I've mentioned this and asked to have it modified in your system numerous times. But it just keeps happening.Secondly, when I went to pick up my car there was a communication discrepancy between the final verbal total I heard when agreeing to perform the work and what was billed when I came to the dealership to pick up the car. This was a new experience for me. After a period of discussion the manager removed the disputed overage.Lastly, I asked if there’s a fix for eliminating that musty cabin smell associated with an older cars. I assumed it was caused by porous areas that trap odor like floor matts or seats. But I was told that the odor actually stems from A/C condenser residue build-up under the dashboard that happens over time. A process that removes this build-up was recommended I asked if this really works bc Park Place performed a similar sounding process on my 911 during purchase and the smell is still present today. I was told that this would either eliminate it completely or at least make a drastically noticeable difference. So, I agreed to pay a very hefty amount of money to have it done. When I picked up the car the pungent odor is still very noticeable. I drove it around for a couple of days to see its it would disappear after running the A/C. It hasn’t so, I feel like I've wasted an enormous amount of money.Again, experiences like this never really happen to me at Park Place especially with my regular service agent Omar. He wasn’t in the day I picked it up so I’m assuming he didn’t have a chance to QC the vehicle. He’s usually very thorough about assuring the outcome. Maybe they didn’t perform the right process for odor removal. And I’ve complained about my email update to a number of people so that absence of remedy isn’t on Omar.

Purchased a 26' Cayenne. Experience was phenomenal- primarily due to the service that I received from Pete Hodges and Doug Aaron.

Buying experience with Darien was smooth and efficient.

The service was superb.

Omar is an outstanding rep. Professional, courteous, helpful.

Severo is very professional and readily available. I had another excellent experience at Park Place Porsche!

Douglas Aaron the sales representative was wonderful.

Work was done timely and the service department was friendly and very competent.

Since we got there the attention was exceptional our Advisor Severo Lopez had the time to resolve and respond all our questions. thanks for everything!