Douglas was great to work with throughout the purchase experience.
Anonymous
•
May 23, 2026
1.0/5
1.0/5
I brought my vehicle in for a 2 pm appointment on Tuesday, May 19. I never saw a service advisor. I received no information about it. I called to find out. They said it would be ready later that day or the next, that they would call. They never did. The next day, I got a text that it was ready. When I got there, no one could find it. The service advisor had to go get the car himself. When I got home, I couldn't find the inspection form. I called the advisor and he then told me it was tucked in the visor. I finally found it.
Anonymous
•
May 23, 2026
5.0/5
5.0/5
Johnathon is a fantastic advisor! Professional and thorough, he made my experience with park place a breeze. So glad to see improvements in your customer service and auto service areas. Advisors such as Johnathon are a huge part of that improvement
Anonymous
•
May 23, 2026
5.0/5
5.0/5
Finally got problem resolved - took 3 visits a many hundreds of dollarsThanks to the GM and the foreman (who took a ride with me and in a few seconds figured it out)
Anonymous
•
May 22, 2026
3.0/5
3.0/5
Dropped car Monday at 9 am, was not inspected until Wednesday. Work Complete Thursday afternoon. Made a 4:45 pm appointment to pick-up car and called in route to make sure work was complete and car was washed. Waited 45 minutes for the car, and it was not washed, so spent another 15 minutes (60 minutes total) after I was told it was complete and washed. Open the front boot Friday morning and had to pick up and reinstall 3 plastic covers over the battery and sides...
Anonymous
•
May 19, 2026
5.0/5
5.0/5
We truly enjoyed are car buying experience at Park Place Porsche Dallas. Our salesperson, Kim, was extremely helpful from the moment we contacted her over the phone. She provided all of the information we needed upfront and was a pleasure to work with. We will be returning in the future.
Anonymous
•
May 18, 2026
5.0/5
5.0/5
Ricky was outstanding! Made the whole process of buying wonderful!
Anonymous
•
May 18, 2026
5.0/5
5.0/5
Douglas was helpful and made the experience of purchasing easy and enjoyable.
Anonymous
•
May 17, 2026
5.0/5
5.0/5
Omar, my service advisor, is always outstanding service.
Douglas was great to work with throughout the purchase experience.
Anonymous
•
May 23, 2026
1.0/5
1.0/5
I brought my vehicle in for a 2 pm appointment on Tuesday, May 19. I never saw a service advisor. I received no information about it. I called to find out. They said it would be ready later that day or the next, that they would call. They never did. The next day, I got a text that it was ready. When I got there, no one could find it. The service advisor had to go get the car himself. When I got home, I couldn't find the inspection form. I called the advisor and he then told me it was tucked in the visor. I finally found it.
Anonymous
•
May 23, 2026
5.0/5
5.0/5
Johnathon is a fantastic advisor! Professional and thorough, he made my experience with park place a breeze. So glad to see improvements in your customer service and auto service areas. Advisors such as Johnathon are a huge part of that improvement
Anonymous
•
May 23, 2026
5.0/5
5.0/5
Finally got problem resolved - took 3 visits a many hundreds of dollarsThanks to the GM and the foreman (who took a ride with me and in a few seconds figured it out)
Anonymous
•
May 22, 2026
3.0/5
3.0/5
Dropped car Monday at 9 am, was not inspected until Wednesday. Work Complete Thursday afternoon. Made a 4:45 pm appointment to pick-up car and called in route to make sure work was complete and car was washed. Waited 45 minutes for the car, and it was not washed, so spent another 15 minutes (60 minutes total) after I was told it was complete and washed. Open the front boot Friday morning and had to pick up and reinstall 3 plastic covers over the battery and sides...
Anonymous
•
May 19, 2026
5.0/5
5.0/5
We truly enjoyed are car buying experience at Park Place Porsche Dallas. Our salesperson, Kim, was extremely helpful from the moment we contacted her over the phone. She provided all of the information we needed upfront and was a pleasure to work with. We will be returning in the future.
Anonymous
•
May 18, 2026
5.0/5
5.0/5
Ricky was outstanding! Made the whole process of buying wonderful!
Anonymous
•
May 18, 2026
5.0/5
5.0/5
Douglas was helpful and made the experience of purchasing easy and enjoyable.
Anonymous
•
May 17, 2026
5.0/5
5.0/5
Omar, my service advisor, is always outstanding service.