I took my car in for a re-call hoping that Porsche would replace the sub par, cheap, reverse camera they put in the 2024 911 GTS 4. However, I guess they thought the $20 camera would suffice in a $200K car. They only updated the software, and I doubt they even did that because when I picked my car up at the scheduled time, all the gas was driven out of it, and I arrived with a third of a tank. Johnathan and the service guy swears it was the upgrade, like I am an idiot. It wasn't the upgrade. Gas doesn't disappear when you upgrade the camera. The service guys did a little racecar driving at lunch. I won't be bringing my car back for any reason. No thanks.
Anonymous
•
Apr 26, 2026
2.0/5
2.0/5
Didn't start out well and really didn't get much better. Not the service we've come to know. Disappointing.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
Service appt for a safety recall.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
Exceptional service
Anonymous
•
Apr 23, 2026
5.0/5
5.0/5
My service advisor, Omar, was great! And the lounge was very pleasant to wait while my car was serviced.
Anonymous
•
Apr 22, 2026
4.0/5
4.0/5
It was fine, everything was addressed. Went a little long but OK if everything is done correctly.
Anonymous
•
Apr 20, 2026
5.0/5
5.0/5
recall software update
Anonymous
•
Apr 18, 2026
5.0/5
5.0/5
Omar is very helpful
Anonymous
•
Apr 17, 2026
4.0/5
4.0/5
Great, easy buying experience. Only one issue is the car had curbrash on one of the wheels but they didn’t fix that. I thought it was going to be fixed after the recon position. I saw the car prior the recon work. I saw it still had curb rash after signing for the car.
Anonymous
•
Apr 11, 2026
5.0/5
5.0/5
Matt Epstein is so great. Talk about customer service. No hard sale…solid advice. You’ve got a good one there.
I took my car in for a re-call hoping that Porsche would replace the sub par, cheap, reverse camera they put in the 2024 911 GTS 4. However, I guess they thought the $20 camera would suffice in a $200K car. They only updated the software, and I doubt they even did that because when I picked my car up at the scheduled time, all the gas was driven out of it, and I arrived with a third of a tank. Johnathan and the service guy swears it was the upgrade, like I am an idiot. It wasn't the upgrade. Gas doesn't disappear when you upgrade the camera. The service guys did a little racecar driving at lunch. I won't be bringing my car back for any reason. No thanks.
Anonymous
•
Apr 26, 2026
2.0/5
2.0/5
Didn't start out well and really didn't get much better. Not the service we've come to know. Disappointing.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
Service appt for a safety recall.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
Exceptional service
Anonymous
•
Apr 23, 2026
5.0/5
5.0/5
My service advisor, Omar, was great! And the lounge was very pleasant to wait while my car was serviced.
Anonymous
•
Apr 22, 2026
4.0/5
4.0/5
It was fine, everything was addressed. Went a little long but OK if everything is done correctly.
Anonymous
•
Apr 20, 2026
5.0/5
5.0/5
recall software update
Anonymous
•
Apr 18, 2026
5.0/5
5.0/5
Omar is very helpful
Anonymous
•
Apr 17, 2026
4.0/5
4.0/5
Great, easy buying experience. Only one issue is the car had curbrash on one of the wheels but they didn’t fix that. I thought it was going to be fixed after the recon position. I saw the car prior the recon work. I saw it still had curb rash after signing for the car.
Anonymous
•
Apr 11, 2026
5.0/5
5.0/5
Matt Epstein is so great. Talk about customer service. No hard sale…solid advice. You’ve got a good one there.