Everything was perfect, Severo was great, helped me and communicated with me through the whole process

Delightful experience with the service team. They were efficient, communicative, and professional.

Manager worked hard to listen to my concerns. I was disappointed that I had to chase an answer about my car, but when the manager stepped in, I felt heard. He made sure I had a lessened level of inconvenience and more service. I was not pleased that this was the third time with an electrical issue. I think the dealership has a lot of business and the team is overwhelmed. It’s important to jump in quickly when a repeat issue is happening on a new vehicle. Lemon law is strong in Texas. Getting a loaner car for the first time since I’ve been owning Porsches was welcome and also eased my frustration level.

Excellent service visit, work items completed ahead of scheduled finish time.

Your have very nice service advisors.

I experienced a tire failure on a major thoroughfare and had to pull over to a side street and wait for the tow truck arranged through the 24 hour roadside assistance program. The tow truck came in a reasonable time, loaded my car onto the truck, and drove me and it to Park Place. I was back on the road by 5 PM that same afternoon. All in all, it was a most satisfactory experience.

Great service!

Meticulously professional!

High quality experience. Service process was handled well. Communication was effective. Waiting area was very nice. Cost was not too obsene. Over all a good experience.

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