Always great service from the service folks up front. Juan Escalante is always ready to do whatever it takes to make sure cars are entered and returned quickly and communicates great along the way.
Anonymous
•
Jun 30, 2026
5.0/5
5.0/5
Very easy and everyone was welcoming.
Anonymous
•
Jun 27, 2026
5.0/5
5.0/5
The work was done in a timely manner. All good
Anonymous
•
Jun 26, 2026
5.0/5
5.0/5
Alex is great
Anonymous
•
Jun 26, 2026
5.0/5
5.0/5
I’ve been a customer of Park Place Volvo for almost 14yrs and customer service and Aldo Saldivar is the reason I stay. Love the car but the people at your place go above and beyond always!
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
John was so pleasant to work with! Quick and painless and made buying a new car exciting rather than stressful. Excellent customer service!!
Anonymous
•
Jun 20, 2026
5.0/5
5.0/5
Everyone is kind. My service advisor is honest. They got me in quick and I had a loaner easily available.
Anonymous
•
Jun 18, 2026
5.0/5
5.0/5
Experience was good, Juan Escalera went above and beyond
Anonymous
•
Jun 17, 2026
2.0/5
2.0/5
The repair was done in October 1700 dollars were paid and they charge me again for the same “ time belt” it was supposed that the guy Aldo was ready to help but I did not felt that, and pretty much after I returned the car the gave me, because on the highway a car was throwing construction materials and one rock hit the windshield. He said “ if you don’t pay you cannot leave the office he called me in front of customer sitting in his desk, and not even respectful “ pay here” talk with your insurance he did not even showed my own car work done. After I paid 2014 thousand dollars he did not even have a receipt after 3 days I am still waiting. I think this experience show me the real people that they just want to charge and not pretty much help. The car are good quality the service not as much. So at the end is the service right ? So hopefully I will be able to buy Toyota or something else.
Always great service from the service folks up front. Juan Escalante is always ready to do whatever it takes to make sure cars are entered and returned quickly and communicates great along the way.
Anonymous
•
Jun 30, 2026
5.0/5
5.0/5
Very easy and everyone was welcoming.
Anonymous
•
Jun 27, 2026
5.0/5
5.0/5
The work was done in a timely manner. All good
Anonymous
•
Jun 26, 2026
5.0/5
5.0/5
Alex is great
Anonymous
•
Jun 26, 2026
5.0/5
5.0/5
I’ve been a customer of Park Place Volvo for almost 14yrs and customer service and Aldo Saldivar is the reason I stay. Love the car but the people at your place go above and beyond always!
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
John was so pleasant to work with! Quick and painless and made buying a new car exciting rather than stressful. Excellent customer service!!
Anonymous
•
Jun 20, 2026
5.0/5
5.0/5
Everyone is kind. My service advisor is honest. They got me in quick and I had a loaner easily available.
Anonymous
•
Jun 18, 2026
5.0/5
5.0/5
Experience was good, Juan Escalera went above and beyond
Anonymous
•
Jun 17, 2026
2.0/5
2.0/5
The repair was done in October 1700 dollars were paid and they charge me again for the same “ time belt” it was supposed that the guy Aldo was ready to help but I did not felt that, and pretty much after I returned the car the gave me, because on the highway a car was throwing construction materials and one rock hit the windshield. He said “ if you don’t pay you cannot leave the office he called me in front of customer sitting in his desk, and not even respectful “ pay here” talk with your insurance he did not even showed my own car work done. After I paid 2014 thousand dollars he did not even have a receipt after 3 days I am still waiting. I think this experience show me the real people that they just want to charge and not pretty much help. The car are good quality the service not as much. So at the end is the service right ? So hopefully I will be able to buy Toyota or something else.