We purchased an EX90 in Feb 25. The vehicle has been in service numerous times. We understand with new production vehicles there will be issues. However it is very inconvenient for us to bring you the vehicle to get a loaner when the issue is the fault of Volvo. Also our vehicle has stone interior and your service technician do not take care when servicing our vehicle to keep the interior clean. This has been the case the last 3 times it was in service. We came to pick up our vehicle Wednesday and it was stains inside and the outside was covered with bird droppings. When we questioned the state of the vehicle we were told it was because of where your staff parked. Confused we as them to wash it to which they agreed to wash, detail and deliver the next day. Which considering the wasting of our time is appreciated. Also when we drop off a 90k+ EX90 we should at least receive some level of XC90. On the last 2 occasions they provided an xc60. When we asked about a bigger vehicle they never have any. When our vehicle goes into service you have it for weeks at a time. Nelson is unresponsive and returns calls

Major repair completed in one day.

Excellent experience buying new car from park place Volvo. The car is nice and clean and as described. Diana explained the options available and closed the transaction with professionalism.

Chris Johnson was our sales associate. Professional, knowledgeable and help to expedite our sales experience.

Juan was great and followed through on everything he promised!

Aldo was great to work with as usual, helping me through the process of having to get some high priced unexpected service on my vehicle

Good experience, painless and relatively little time sitting in the sales trailer on the ‘deal’. (Can’t wait for the new building and service center to be complete…these folks deserve a working restroom!) I appreciated that all negotiations and much of the paperwork was completed via text and email. The less time any customer spends siting in the dealership the better the experience! Sales folks were professional and knowledgeable. Overall a 10!

All personnel were very professional and helpful.

A fog light malfunction message popped up when I was driving. I was able to get an appointment for the same day when I called to see when I could bring my vehicle in. Everything thing was taken care of.

Quick and easy check in and check out process. Alex was great as always.