Absolutely wonderful! Honest and friendly employees!
Anonymous
•
Jun 7, 2026
1.0/5
1.0/5
Sold me a car that has preexisting water damage. Drove it home and it never started again. Here I am in June and the car is in the third shop and still cant get fixed. I will be filing a lawsuit so some type of action is taken. I've been ignored from the sales department and thats a big no. Regardless if I didn't purchase the warranty plan the car should of lasted more than 100 miles
Anonymous
•
Jun 7, 2026
5.0/5
5.0/5
Customer service -Aldo Saldivar-excellent. He is knowledgeable, efficient, hands on and makes us want to keep Park Place as our preferred dealership. Customer relations is important to us and he is a man of integrity and servant leadership.
Anonymous
•
Jun 7, 2026
3.0/5
3.0/5
Took over 2hrs just for 1 tire to be changed. Was also told that they could replace the missing valve caps and did not do so, I also never received my receipt via email like my service associate said I would.
Anonymous
•
Jun 6, 2026
5.0/5
5.0/5
I feel like Park Place Volvo knows my name and cares for me as well as my Volvo.
Anonymous
•
Jun 1, 2026
2.0/5
2.0/5
We had already negotiated a deal to buy a new car and made an appointment for a scheduled time to do so. When we arrived, they were not prepared, the car was not there and the sales person was no where to be seen. We waited 45 mins with our 1 year old becoming increasingly frustrated. Eventually other team members started working on the paper work but we had to get pretty aggressive to get that started. We expected better.
Anonymous
•
May 31, 2026
5.0/5
5.0/5
This was easily the best and easiest car buying experience I’ve ever had. Aaron made this process seamless and stress free. I especially liked only having to work with Aaron and not be “handed over” to finance after he made the sale.
Anonymous
•
May 27, 2026
4.0/5
4.0/5
I'm giving the visit a 4 because it should be a 5 except for all the hassle i had leading up to it. I tried to obtain information on what maintenance was required, the cost and whether or not I could wait to have the service completed via chat on your website, i called customer service AND i emailed customer service. multuple times. no resolution. But once i cam in for the service, and after i let Alex know everything i had been through he took control and made sure everything was clear and helped me as much as everyone else should have leading up to the appointment time.
Anonymous
•
May 26, 2026
5.0/5
5.0/5
Was surprised by the fuel charge on the loaner
Anonymous
•
May 26, 2026
4.0/5
4.0/5
The staff was great and helpful. I got a charge for gas on my loaner car, but I filled the car up right before I drove onto the parking lot. My car was left dirty when I picked it up
Absolutely wonderful! Honest and friendly employees!
Anonymous
•
Jun 7, 2026
1.0/5
1.0/5
Sold me a car that has preexisting water damage. Drove it home and it never started again. Here I am in June and the car is in the third shop and still cant get fixed. I will be filing a lawsuit so some type of action is taken. I've been ignored from the sales department and thats a big no. Regardless if I didn't purchase the warranty plan the car should of lasted more than 100 miles
Anonymous
•
Jun 7, 2026
5.0/5
5.0/5
Customer service -Aldo Saldivar-excellent. He is knowledgeable, efficient, hands on and makes us want to keep Park Place as our preferred dealership. Customer relations is important to us and he is a man of integrity and servant leadership.
Anonymous
•
Jun 7, 2026
3.0/5
3.0/5
Took over 2hrs just for 1 tire to be changed. Was also told that they could replace the missing valve caps and did not do so, I also never received my receipt via email like my service associate said I would.
Anonymous
•
Jun 6, 2026
5.0/5
5.0/5
I feel like Park Place Volvo knows my name and cares for me as well as my Volvo.
Anonymous
•
Jun 1, 2026
2.0/5
2.0/5
We had already negotiated a deal to buy a new car and made an appointment for a scheduled time to do so. When we arrived, they were not prepared, the car was not there and the sales person was no where to be seen. We waited 45 mins with our 1 year old becoming increasingly frustrated. Eventually other team members started working on the paper work but we had to get pretty aggressive to get that started. We expected better.
Anonymous
•
May 31, 2026
5.0/5
5.0/5
This was easily the best and easiest car buying experience I’ve ever had. Aaron made this process seamless and stress free. I especially liked only having to work with Aaron and not be “handed over” to finance after he made the sale.
Anonymous
•
May 27, 2026
4.0/5
4.0/5
I'm giving the visit a 4 because it should be a 5 except for all the hassle i had leading up to it. I tried to obtain information on what maintenance was required, the cost and whether or not I could wait to have the service completed via chat on your website, i called customer service AND i emailed customer service. multuple times. no resolution. But once i cam in for the service, and after i let Alex know everything i had been through he took control and made sure everything was clear and helped me as much as everyone else should have leading up to the appointment time.
Anonymous
•
May 26, 2026
5.0/5
5.0/5
Was surprised by the fuel charge on the loaner
Anonymous
•
May 26, 2026
4.0/5
4.0/5
The staff was great and helpful. I got a charge for gas on my loaner car, but I filled the car up right before I drove onto the parking lot. My car was left dirty when I picked it up