Excellent service. Easy to schedule, drop off, and pick up. Great communication.
Anonymous
•
Apr 27, 2026
5.0/5
5.0/5
Good
Anonymous
•
Apr 26, 2026
5.0/5
5.0/5
Service was excellent and comparable to my normal service experiences at Autobahn Volvo in Fort Worth.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
Aldo was great!
Anonymous
•
Apr 23, 2026
5.0/5
5.0/5
Maintenance appt. Service advisor, Aldo, and team were all amazing!
Anonymous
•
Apr 21, 2026
1.0/5
1.0/5
My experience was significantly impacted by poor communication and lack of follow-through. I repeatedly had to follow up to receive updates, including regarding a check that is still outstanding.Additionally, there were multiple service issues: requested cleaning was not completed, a dent had to be pointed out and addressed rather than proactively handled, and the vehicle was kept for three days without any updates on its status. I was also told the car would be ready for a test drive when first inquired, but ended up waiting over an hour at the dealership because it was not actually available..it was actually lost.Overall, the process lacked organization, proactive communication, and attention to detail. These are areas that would greatly improve the customer experience.
Anonymous
•
Apr 20, 2026
5.0/5
5.0/5
Service advisor was great, as always
Anonymous
•
Apr 20, 2026
5.0/5
5.0/5
Was very impressed with the entire service
Anonymous
•
Apr 13, 2026
5.0/5
5.0/5
easy in and out
Anonymous
•
Apr 12, 2026
5.0/5
5.0/5
My car had not passed inspection, so I brought it in to Ray. They were able to discern what was wrong with the emission system, took care of the repair, drove the car for the required number of miles and then took care of the state inspection. They even washed my car. I am most grateful!
Excellent service. Easy to schedule, drop off, and pick up. Great communication.
Anonymous
•
Apr 27, 2026
5.0/5
5.0/5
Good
Anonymous
•
Apr 26, 2026
5.0/5
5.0/5
Service was excellent and comparable to my normal service experiences at Autobahn Volvo in Fort Worth.
Anonymous
•
Apr 24, 2026
5.0/5
5.0/5
Aldo was great!
Anonymous
•
Apr 23, 2026
5.0/5
5.0/5
Maintenance appt. Service advisor, Aldo, and team were all amazing!
Anonymous
•
Apr 21, 2026
1.0/5
1.0/5
My experience was significantly impacted by poor communication and lack of follow-through. I repeatedly had to follow up to receive updates, including regarding a check that is still outstanding.Additionally, there were multiple service issues: requested cleaning was not completed, a dent had to be pointed out and addressed rather than proactively handled, and the vehicle was kept for three days without any updates on its status. I was also told the car would be ready for a test drive when first inquired, but ended up waiting over an hour at the dealership because it was not actually available..it was actually lost.Overall, the process lacked organization, proactive communication, and attention to detail. These are areas that would greatly improve the customer experience.
Anonymous
•
Apr 20, 2026
5.0/5
5.0/5
Service advisor was great, as always
Anonymous
•
Apr 20, 2026
5.0/5
5.0/5
Was very impressed with the entire service
Anonymous
•
Apr 13, 2026
5.0/5
5.0/5
easy in and out
Anonymous
•
Apr 12, 2026
5.0/5
5.0/5
My car had not passed inspection, so I brought it in to Ray. They were able to discern what was wrong with the emission system, took care of the repair, drove the car for the required number of miles and then took care of the state inspection. They even washed my car. I am most grateful!