We expected to move in on Saturday January 17th, we could not access the key on that day. We tried to make contacts unsuccessfully. We could not extend our stay in the previous place and so we had to look for airbnb till Monday when offices were open. We suggest a 24 hour contact person for such situations instead of voice mail that are not responded to. Otherwise when we got the key on Monday, move in was smooth.
Anonymous
•
Jan 29, 2026
5.0/5
5.0/5
No much I really appreciate your immediate response service
Anonymous
•
Jan 28, 2026
5.0/5
5.0/5
Mike and Hank have been very helpful with maintenance. Very friendly and good with my dogs and children when entering the home. Cleanliness around the common areas has also been much better.
Anonymous
•
Jan 28, 2026
1.0/5
1.0/5
None of my complaints got resolved neither I got any feedback.
Anonymous
•
Jan 28, 2026
5.0/5
5.0/5
Thank you very much
Anonymous
•
Jan 25, 2026
5.0/5
5.0/5
Thank you for very great service.
Anonymous
•
Jan 23, 2026
4.0/5
4.0/5
the maintenance crew and management especially basier is top touch !! Only complaints is children not respecting hallways with noise and knocking on doors ,considering how much we pay here .but besides that all good
Anonymous
•
Jan 21, 2026
5.0/5
5.0/5
Congrats for timely response in replacing the toilet pump. keep it up Minto Parkwood Hills
Anonymous
•
Jan 20, 2026
3.0/5
3.0/5
Had to send a service request twice before receiving a notice of entry.
Anonymous
•
Jan 18, 2026
5.0/5
5.0/5
The person who did the service was very professional and kind
We expected to move in on Saturday January 17th, we could not access the key on that day. We tried to make contacts unsuccessfully. We could not extend our stay in the previous place and so we had to look for airbnb till Monday when offices were open. We suggest a 24 hour contact person for such situations instead of voice mail that are not responded to. Otherwise when we got the key on Monday, move in was smooth.
Anonymous
•
Jan 29, 2026
5.0/5
5.0/5
No much I really appreciate your immediate response service
Anonymous
•
Jan 28, 2026
5.0/5
5.0/5
Mike and Hank have been very helpful with maintenance. Very friendly and good with my dogs and children when entering the home. Cleanliness around the common areas has also been much better.
Anonymous
•
Jan 28, 2026
1.0/5
1.0/5
None of my complaints got resolved neither I got any feedback.
Anonymous
•
Jan 28, 2026
5.0/5
5.0/5
Thank you very much
Anonymous
•
Jan 25, 2026
5.0/5
5.0/5
Thank you for very great service.
Anonymous
•
Jan 23, 2026
4.0/5
4.0/5
the maintenance crew and management especially basier is top touch !! Only complaints is children not respecting hallways with noise and knocking on doors ,considering how much we pay here .but besides that all good
Anonymous
•
Jan 21, 2026
5.0/5
5.0/5
Congrats for timely response in replacing the toilet pump. keep it up Minto Parkwood Hills
Anonymous
•
Jan 20, 2026
3.0/5
3.0/5
Had to send a service request twice before receiving a notice of entry.
Anonymous
•
Jan 18, 2026
5.0/5
5.0/5
The person who did the service was very professional and kind