There is an ongoing issue with the heating/air conditioning wall control unit that has not been resolved. If I change the setting even one degree it begins to churn out cold air and it's been quite cold in the apartment instead of warm when I need heating. This has been the same issue for a year now. I arrived home when the repair person was working on the unit. He stated that there is a problem with the wall control unit/thermostat and that it will need to be changed. He switched the controls over to the manual setting, which is on the unit itself and bypasses the thermostat as a workaround. He stated that he would let the office know about the wall control unit/thermostat. There hasn't been any follow up by the office since. I've submitted several requests for the same issue over the year that I've been here and it's now clear that the issue is with the thermostat or wall control unit. I don't have any clarity from the office management of when or if this issue will be resolved. In the meantime, I'll use the manual controls, which is easy to work with and a good work around.

Maintenance Eli & the manager Kim & Diamond are all kind & efficient. They're an asset to your company.

Relax, I love this place. I love the location, the neighbors I've met so far....the apartment

I would recommend because if the handy team, I would not recommend because of the fire alarms and barking dogs

Eli is great at his job, and management is very attentive to the needs of the community

Eli was steadfast, knowledgeable, and professional throughout the whole work order process! We are glad he is our serviceman.

Eli is the best, he's been on top of things since I moved in last year. And Diamond is the best apartment manager I've ever had. I recommend PPP to my friends all the time!

Diamond and Kim were amazingly helpful and so was management

Eli did an amazing job! Thank you for all the work you do for Pasadena Park Place!!!

The ladies were attentive, friendly, and very knowlegdable