Please call or email me regarding concerns with management honoring renewal lease offer.

Dear Theory Team,This is my second attempt to obtain a response regarding the move-in of my son, Tomas Rueda Charry, to the studio apartment leased with Theory, effective 14 August 2026. His original email has gone unanswered, and no acknowledgement of any kind has been received.The move-in date is now six days away. Travel and logistics have already been arranged around it, and we are unable to proceed without written confirmation from Theory. I must state plainly that the absence of communication on a matter of this nature falls well below the standard I would expect from a professional property operator.Please provide, in writing, by end of business tomorrow:1. Confirmation that the 14 August 2026 move-in is approved and on record.2. Key collection procedure: time, location, and required identification.3. A complete list of any outstanding requirements — documentation, payments, or signatures.4. The name, title, and direct line of the person accountable for this file.If no response is received within that timeframe, I will escalate this matter to your management team and review the remedies available to us under the lease agreement.I trust this can be resolved quickly and would welcome a call to close it out.Regards,John Paul Rueda+603153359971John.rueda@helixops.aiParent/guarantor – Tomas Rueda Charry

I have been a resident of Station at 5 Points since July 2024. The first year was great. My roommates and I went home for the summer of 2025 and when we came back August 2025 it was obvious that no monthly or quarterly inspections were being done because there was a leak in our ceiling that had caused our ceiling to collapse and mold to form. We were moved to another apartment which happened to be a 4 bedroom with the assurance that no 4th roommate would be added and we would have access to the 4th bedroom to do with as we wished. We are now transferring back to our original 3 bedroom however they will not let us move until next week and are threatening to dispose of our stuff in the 4th bedroom if things aren’t out of it today. Management has been difficult to deal with and treated us poorly. They act like we are the ones in the wrong and are making things difficult for us now. This has literally been the worse experience and I will never recommend this property to anyone. Management is unresponsive and not helpful at all.

I am applying to jobs with police departments and they need the management company's information for a background check. I resided at CastleRock Apartments in San Marcos, TX from 2017-2018 and they are needing an email address to verify those records. The apartment complex is now under new management and they do not have my records.

I have applied for a position with Peakmade and just wanted you to know I have read everything in the Bio and am very impressed with the company. I respect a company that is doing what each and everyone of you do for the communities that you work in. The team work and the community values that you all have.

I am having major repeated issues at my property, and have been completely unsuccessful at reaching security. No response, ever. Leasing office agent is not addressing issues, and I need to speak to upper management. She will not provide me with that information.

Hello, this is Qingtian Deng, a former resident of The Hue at Savannah. The actual time for me as a resident is from Aug 2023 to Aug 2025 (2 years), and I was living in room 439-B. The problem is about the deposit refund that I still have not received, which is 2540 dollars according to the contract. I'm located in China, so probably the check is not that reliable for me to receive. I've provide my personal email, maybe it will be better to contact directly around this deposit refund issue.

I am trying to submit my resume

Ongoing issues with apartment above me. Noise, barking dogs not listed on lease, washing dog urine off their balcony directly on mine. I was on my balcony and my head got drenched in urine smelling water. I now can't use my balcony because they keep doing it. I risk it happening again. There are stains from the runoff they create. It's disgusting. And I need contact information for security. It's not on office voicemail anymore. I had to call police because they were having a very loud party after 1:30am. I would like a response via email only please. My quality of living here is very poor because no one has seriously addressed these issues. Joy has known for some time now that they have dogs. She told me they are small breeds. Why hasn't she made them list and pay to have pets? Maybe this is why they have their dogs use the balcony to do their business? I'm at my wits end. Please let me know how you can assist with this situation.

To the PeakMade Regional Management Team,I am writing to resolve an outstanding $200 balance regarding my former residency at Theory Interlock (currently The Rive Atlanta). I am currently in the final stages of a home purchase, and this collection is the sole obstacle to my mortgage approval.This charge involves a bathroom handle, which constitutes ordinary wear and tear. More importantly, under O.C.G.A. § 44-7-33, the property failed to provide the required signed, itemized list of damages within three business days of my move-out. Per O.C.G.A. § 44-7-35, this failure results in a forfeiture of the right to retain any portion of the deposit or charge for damages.Despite this legal standing, I am prepared to pay the $200 in full directly to PeakMade today to facilitate my closing. In exchange, I require PeakMade to Recall the Debt from ProCollect and provide an email confirmation that the account has been withdrawn and will be deleted from my credit report.Please contact me at 9704243002 or at pjt020523@gmail.com mmediately so we can process this payment and recall the file.Sincerely,Juntae