Pioneer Heating & Air Conditioning
5.0/5
5.0 /5
300 Verified Reviews
4604 Mill Branch Ln, Knoxville, TN 37938, US
(865) 922-2817
300 Verified Reviews
5.0/5
5.0 /5
Kevin & Ronnie installed a new unit in our home today. They showed up on time & were very professional & CLEAN with their work. All the guys were friendly & courteous. They made sure everything was working before they left. I highly recommend Pioneer for any H&A maintenance, repairs, or replacement that you need.

5.0/5
5.0 /5
Tim, Leroy, and Kevin installed our new heat pump, replacing a 2009 Kenmore that had accumulated 16 service calls over those 8 years. Sears refused to replace it, so we dumped it and had Pioneer replace it with a 5-ton Trane. The guys removed our old unit and fully installed the new one in less than 8 hours. They did a fantastic job and cleaned up their mess like they hadn't even been here. I would recommend Pioneer and Tim, Leroy, Kevin, and Brian Henderson.

5.0/5
5.0 /5
Kevin and Rex installed a new TRANE AC in our home today. The installers were knowledgeable, courteous, and efficient. They took the time to answer my questions. The work performed was excellent and they did a good job of cleaning up the work area. They also made sure the product worked and I knew how to operate the new thermostat before they left.

5.0/5
5.0 /5
Very pleasant and helpful techs Tim, Jim and Leroy, removed the old unit and installed a new (two-zone I believe) unit in our home. Very professional and very decent guys! A new Thermostat was also installed and they took the time to explain the use of it and how to get the app for our phones. All together, they did a fine job and were nice fellows to talk to and deal with.

5.0/5
5.0 /5

5.0/5
5.0 /5
Thanks to Austin, Lee, Davey, Jason and JJ. In one day they removed my old hvac system and installed a new Trane system. Courteous and professional- I would definitely recommend Pioneer- they were actually referred to me by our heating and air guys at my employment.

5.0/5
5.0 /5
We had a Generac generator installed about a week ago. Austin Noe, Davey & JJ were all very professional and got us took care of so we have peace of mind now that we have backup power when our electricity goes out.

5.0/5
5.0 /5
We got service quickly. Technicians were polite, friendly and on time. Very please with the service. Will use them again. I recommend this company.

5.0/5
5.0 /5
Pioneer (Tim, Jim, and Leroy) installed a new heat pump with an accompanying air handler into my home. They were consummate professionals who diligently to complete their task. Even though it was a Friday, their attention to detail was outstanding and it was clear they went above and beyond what was required (compared to another install by another company at a different home).

5.0/5
5.0 /5
After shopping around quite a bit we decided to go with Pioneer for 3 new Trane air conditioners. Austin was the one sales rep who always could answer my questions and followed up with me on a regular basis. I felt like his service would be the best and I have not been disappointed. The units were installed in one day and ran beautifully! Unfortunately we did have a issue with an existing drain line backing up. I called him yesterday and his service guys were full for today. Instead of making my family go without A/C for days Austin and another sales rep, Brian came to my house today and fixed the issue today!! That is incredible service!! Will be building a house in the next year and will definitely be using Pioneer for my A/C units. Thank you again for getting my unit back up and running so quickly!!! Highly recommend!!