The website could be formatted a little better, but overall the experience was good. All but one of my interactions with staff were friendly and helpful.
Verified User
•
Sep 7, 2024
5.0/5
5.0/5
Very helpful employees - easy move in and pit
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
I used the unit to hold my college dorm items while away for the summer. Very helpful. Very easy process with the help of contacting them!
Verified User
•
Sep 3, 2024
4.0/5
4.0/5
Some bored kid told me what unit was mine and from then on I came and went as I pleased.
Verified User
•
Sep 2, 2024
4.0/5
4.0/5
The green tab on my locker didn’t come off so we had to call a staff member to come assist and which caused some confusion because the move-in instructions weren’t entirely clear. Besides that, I appreciated the swift and efficient communication from staff.
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Very smooth process moving in and out. Will rent again!
Verified User
•
Sep 1, 2024
5.0/5
5.0/5
We had great experiences, both with our storage areas and with the personnel. Lisa was very helpful and efficient. Thank you!
Verified User
•
Aug 30, 2024
5.0/5
5.0/5
5 summers in a row, great service and clean units. Works out great with 2 kids at Umass
The website could be formatted a little better, but overall the experience was good. All but one of my interactions with staff were friendly and helpful.
Verified User
•
Sep 7, 2024
5.0/5
5.0/5
Very helpful employees - easy move in and pit
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
I used the unit to hold my college dorm items while away for the summer. Very helpful. Very easy process with the help of contacting them!
Verified User
•
Sep 3, 2024
4.0/5
4.0/5
Some bored kid told me what unit was mine and from then on I came and went as I pleased.
Verified User
•
Sep 2, 2024
4.0/5
4.0/5
The green tab on my locker didn’t come off so we had to call a staff member to come assist and which caused some confusion because the move-in instructions weren’t entirely clear. Besides that, I appreciated the swift and efficient communication from staff.
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Very smooth process moving in and out. Will rent again!
Verified User
•
Sep 1, 2024
5.0/5
5.0/5
We had great experiences, both with our storage areas and with the personnel. Lisa was very helpful and efficient. Thank you!
Verified User
•
Aug 30, 2024
5.0/5
5.0/5
5 summers in a row, great service and clean units. Works out great with 2 kids at Umass