In house appointment service would be great. The miscommunication makes it difficult to proceed. Overall the team was amazing. Kudos to them.The scheduling department did not answer the phone for a week. I got in with them and scheduled a oil change just to get into the office to schedule other services in person.Dallas and Ms Nikki are amazing. They instructed me step by step on what needed to happen with my car. They both were very accommodating and friendly as well. The service team did a great job.
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
Everything is ExcellentExcellent
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Just overall had a very satisfying experience.Customer service was excellent.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Nikki always helps me even above and beyond her job to make sure I fully understand and am well taken care of
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
I will keep going to change my oil at Planet MitsubishiThe service is fast and the person in the front office Niki is amazing
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Dallas and Nikki are amazing always helping me when I’m stressed about my car, they need a raise asap! They are the reasons why I love my Mitsubishi outlander, they take good care of it when it’s time for serviceDallas and Nikki are amazing always helping me when I’m stressed about my car
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
As a woman, The sales rep Dallas made me feel safe leaving my vehicle. They can be trustedThe restrooms are always clean and smelling good.The staff is friendly, efficient, and they are reliable. More so, Dallas made me feel like family.
In house appointment service would be great. The miscommunication makes it difficult to proceed. Overall the team was amazing. Kudos to them.The scheduling department did not answer the phone for a week. I got in with them and scheduled a oil change just to get into the office to schedule other services in person.Dallas and Ms Nikki are amazing. They instructed me step by step on what needed to happen with my car. They both were very accommodating and friendly as well. The service team did a great job.
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
Everything is ExcellentExcellent
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Just overall had a very satisfying experience.Customer service was excellent.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Nikki always helps me even above and beyond her job to make sure I fully understand and am well taken care of
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
I will keep going to change my oil at Planet MitsubishiThe service is fast and the person in the front office Niki is amazing
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Dallas and Nikki are amazing always helping me when I’m stressed about my car, they need a raise asap! They are the reasons why I love my Mitsubishi outlander, they take good care of it when it’s time for serviceDallas and Nikki are amazing always helping me when I’m stressed about my car
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
As a woman, The sales rep Dallas made me feel safe leaving my vehicle. They can be trustedThe restrooms are always clean and smelling good.The staff is friendly, efficient, and they are reliable. More so, Dallas made me feel like family.