I will keep going to change my oil at Planet MitsubishiThe service is fast and the person in the front office Niki is amazing
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Dallas and Nikki are amazing always helping me when I’m stressed about my car, they need a raise asap! They are the reasons why I love my Mitsubishi outlander, they take good care of it when it’s time for serviceDallas and Nikki are amazing always helping me when I’m stressed about my car
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
As a woman, The sales rep Dallas made me feel safe leaving my vehicle. They can be trustedThe restrooms are always clean and smelling good.The staff is friendly, efficient, and they are reliable. More so, Dallas made me feel like family.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
I bought my car there!
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Ravon was a pleasure to work with. He walked us through the entire car purchase process like the true professional he presented himself to be. He was polite, funny and made the car buying process a breeze. I would definitely recommend Ravon and Planet Mitsubishi to anyone looking to purchase a vehicle. They were great.Service was outstanding
Verified User
•
Feb 23, 2026
4.0/5
4.0/5
NoNo
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
It was another quality service encounter with quality caring staff members. KudosThe service is excellent. The staff members are professional, knowledgeable, and friendly.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Often availability is not accurate online. I always have to call to book appointments less than a month out.I spoke to Dallas during my service and he is amazing. He kept me updated and was completely knowledgeableI always have a great experience.
Verified User
•
Feb 16, 2026
1.0/5
1.0/5
NaNaJust no. Keep your word don’t try to make it as though the lack of comprehension is on my part. You said one day and that was the expectation and the plan i put in for the one day.More than a day to repairI said all i can say. It is probably going nowhere but you asked and i answeredAgain lack of communication. I had to pick up my car after service was closed. Sales person looking at me like I’m crazy when i say I’m here to see the sales manager to get my car. Sales manager is looking to see if i have any payment to be completed. Me: better not because it was a warranty repair. He still looking. Finally gives me the keys and asks how long i had my car. Enough to know after this fiasco i would NEVER purchase a vehicle from here again.Arrived before 8am for scheduled appointment. Service advisor was not there, however, manager welcomed me in. Service advisor arrived about 11 mins after my appointment time
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Over a month for an appointment is excessiveI was kept informed throughout my service
I will keep going to change my oil at Planet MitsubishiThe service is fast and the person in the front office Niki is amazing
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
Dallas and Nikki are amazing always helping me when I’m stressed about my car, they need a raise asap! They are the reasons why I love my Mitsubishi outlander, they take good care of it when it’s time for serviceDallas and Nikki are amazing always helping me when I’m stressed about my car
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
As a woman, The sales rep Dallas made me feel safe leaving my vehicle. They can be trustedThe restrooms are always clean and smelling good.The staff is friendly, efficient, and they are reliable. More so, Dallas made me feel like family.
Verified User
•
Feb 27, 2026
5.0/5
5.0/5
I bought my car there!
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Ravon was a pleasure to work with. He walked us through the entire car purchase process like the true professional he presented himself to be. He was polite, funny and made the car buying process a breeze. I would definitely recommend Ravon and Planet Mitsubishi to anyone looking to purchase a vehicle. They were great.Service was outstanding
Verified User
•
Feb 23, 2026
4.0/5
4.0/5
NoNo
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
It was another quality service encounter with quality caring staff members. KudosThe service is excellent. The staff members are professional, knowledgeable, and friendly.
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Often availability is not accurate online. I always have to call to book appointments less than a month out.I spoke to Dallas during my service and he is amazing. He kept me updated and was completely knowledgeableI always have a great experience.
Verified User
•
Feb 16, 2026
1.0/5
1.0/5
NaNaJust no. Keep your word don’t try to make it as though the lack of comprehension is on my part. You said one day and that was the expectation and the plan i put in for the one day.More than a day to repairI said all i can say. It is probably going nowhere but you asked and i answeredAgain lack of communication. I had to pick up my car after service was closed. Sales person looking at me like I’m crazy when i say I’m here to see the sales manager to get my car. Sales manager is looking to see if i have any payment to be completed. Me: better not because it was a warranty repair. He still looking. Finally gives me the keys and asks how long i had my car. Enough to know after this fiasco i would NEVER purchase a vehicle from here again.Arrived before 8am for scheduled appointment. Service advisor was not there, however, manager welcomed me in. Service advisor arrived about 11 mins after my appointment time
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Over a month for an appointment is excessiveI was kept informed throughout my service