Ravon was a pleasure to work with. He walked us through the entire car purchase process like the true professional he presented himself to be. He was polite, funny and made the car buying process a breeze. I would definitely recommend Ravon and Planet Mitsubishi to anyone looking to purchase a vehicle. They were great.Service was outstanding

NoNo

It was another quality service encounter with quality caring staff members. KudosThe service is excellent. The staff members are professional, knowledgeable, and friendly.

Often availability is not accurate online. I always have to call to book appointments less than a month out.I spoke to Dallas during my service and he is amazing. He kept me updated and was completely knowledgeableI always have a great experience.

NaNaJust no. Keep your word don’t try to make it as though the lack of comprehension is on my part. You said one day and that was the expectation and the plan i put in for the one day.More than a day to repairI said all i can say. It is probably going nowhere but you asked and i answeredAgain lack of communication. I had to pick up my car after service was closed. Sales person looking at me like I’m crazy when i say I’m here to see the sales manager to get my car. Sales manager is looking to see if i have any payment to be completed. Me: better not because it was a warranty repair. He still looking. Finally gives me the keys and asks how long i had my car. Enough to know after this fiasco i would NEVER purchase a vehicle from here again.Arrived before 8am for scheduled appointment. Service advisor was not there, however, manager welcomed me in. Service advisor arrived about 11 mins after my appointment time

Over a month for an appointment is excessiveI was kept informed throughout my service

The staff were very nice. They gave snacks while I waited. They washed my car after completing the services.

Whatever you are doing keep doing it, I'll keep coming back!This is my second car from the Planet and I've gotten nothing but excellence service

I have received outstanding customer service from the time of purchase through routine maintenance.

Your opportunity for improvement is to hire someone just to answer service calls to make the appointments, I've called before and it took me 3 days to get a person.You need to hire a person to just answer the phone and not run the counter, it's hard to get thru.