Professional, prompt, courteous staff. Good video sent from technician explaining the work performed. Only comment I have is I have still to hear back on the chips on my window of which I purchased insurance at the time I bought my car at your dealership. I have many choices to service my M2 and I will continue to bring to Plaza BMW.
Mischelle
•
Sep 1, 2025
5.0/5
5.0/5
Service client advisor was very sharp. Advisor was quick on the check-in and knowledgeable. He advised that there was a recall for my vehicle. Service wait was very short....around two hours for oil/filter change and splash guard for the coolant pump.
Steven
•
Aug 30, 2025
5.0/5
5.0/5
All good, always too expensive, but service is good, and Riley is great to work with!
Milton
•
Aug 28, 2025
5.0/5
5.0/5
Timely and efficient
Derrick
•
Aug 23, 2025
5.0/5
5.0/5
Good service!!!
Demetrius
•
Aug 22, 2025
5.0/5
5.0/5
1st it all starts with Mylo this guy is great he starts by checking you in letting the advisor know that the customer is here he you comfortable and keeps you updated on your car progress 5 stars for Mylo, next it continues with the advisor Caroline who sits you down and explains everything thats going to done in detail to your car and keeps you updated as well, before I started going to plaza i delt with alot of advisor, but Mrs Caroline B. I can say from personal experience that she is the best there is at her job, from her knowledge of cars, to her great customer experience it gets no better than Caroline . Last it ends with the GREATEST MECHANIC of All TIME, the GOAT Ren i cnt say enough about this guy he has my car woth perfection!!!! Rides great, he has turned my car back into the ultimate driving Machine!!! Thank you Ren!!! And also to all the other staff at plaza, Ty!
Timothy
•
Aug 21, 2025
5.0/5
5.0/5
Well done
Bud
•
Aug 19, 2025
5.0/5
5.0/5
Great service from my service advisor.
Joseph
•
Aug 18, 2025
5.0/5
5.0/5
Paul is the best service advisor. I made sure the vehicle came there and that Paul was available to assist me.
Professional, prompt, courteous staff. Good video sent from technician explaining the work performed. Only comment I have is I have still to hear back on the chips on my window of which I purchased insurance at the time I bought my car at your dealership. I have many choices to service my M2 and I will continue to bring to Plaza BMW.
Mischelle
•
Sep 1, 2025
5.0/5
5.0/5
Service client advisor was very sharp. Advisor was quick on the check-in and knowledgeable. He advised that there was a recall for my vehicle. Service wait was very short....around two hours for oil/filter change and splash guard for the coolant pump.
Steven
•
Aug 30, 2025
5.0/5
5.0/5
All good, always too expensive, but service is good, and Riley is great to work with!
Milton
•
Aug 28, 2025
5.0/5
5.0/5
Timely and efficient
Derrick
•
Aug 23, 2025
5.0/5
5.0/5
Good service!!!
Demetrius
•
Aug 22, 2025
5.0/5
5.0/5
1st it all starts with Mylo this guy is great he starts by checking you in letting the advisor know that the customer is here he you comfortable and keeps you updated on your car progress 5 stars for Mylo, next it continues with the advisor Caroline who sits you down and explains everything thats going to done in detail to your car and keeps you updated as well, before I started going to plaza i delt with alot of advisor, but Mrs Caroline B. I can say from personal experience that she is the best there is at her job, from her knowledge of cars, to her great customer experience it gets no better than Caroline . Last it ends with the GREATEST MECHANIC of All TIME, the GOAT Ren i cnt say enough about this guy he has my car woth perfection!!!! Rides great, he has turned my car back into the ultimate driving Machine!!! Thank you Ren!!! And also to all the other staff at plaza, Ty!
Timothy
•
Aug 21, 2025
5.0/5
5.0/5
Well done
Bud
•
Aug 19, 2025
5.0/5
5.0/5
Great service from my service advisor.
Joseph
•
Aug 18, 2025
5.0/5
5.0/5
Paul is the best service advisor. I made sure the vehicle came there and that Paul was available to assist me.