My experience at the Plaza Motors - Mercedes-Benz dealership was wonderful from the start with being greeted by receptionist, as I entered the dealership. Then I was greeted by the most remarkable person, my sales representative Bob Altepeter. Bob made the process of getting the vehicle I wanted and needed, due to my vehicle of 20 plus finally breaking down two days ago, very comfortable. Not only did I get the vehicle that I came in to look at, Bob and everyone at the dealership made me feel like family, they made sure I was cared for throughout the process of purchasing my vehicle. I would like to thank all the employees and management staff for making me feel very welcome and comfortable during this purchasing journey of buying a vehicle. Thank you so much! Michael Alexander
Richard
•
Nov 20, 2025
5.0/5
5.0/5
Darryl is a great service advisor. On time appointment and pickup.
Judy
•
Nov 17, 2025
5.0/5
5.0/5
Very timely, did not try to sell extras
Jan
•
Nov 15, 2025
5.0/5
5.0/5
Always great service. I appreciate the loaner car since my job is out-of-office appointments. Answers all my questions promptly. Appreciate topping off the oil fluid periodically b/t my maintenance appointments. Great customer service! Thank you!
Dean
•
Nov 2, 2025
5.0/5
5.0/5
Pam was our service advisor. She did a great job. Very professional. We waited for the service to be performed and she kept us up to date and was honest about how long we would be waiting.
Jack
•
Nov 1, 2025
4.0/5
4.0/5
Good
N/a
•
Nov 1, 2025
5.0/5
5.0/5
Daryl took care of my car as always!
Mack
•
Oct 28, 2025
1.0/5
1.0/5
Was told flat tire was replaced and car pass 120 point inspection. After driving off plaza lot les than one block away several warning lights came on and the car would not go more than 10 mph. The vehicle has to be towed.
John
•
Oct 24, 2025
5.0/5
5.0/5
Curtis was great!
Kenneth
•
Oct 24, 2025
5.0/5
5.0/5
Mr. Devin Ross the service advisor did an exceptional job. That young man is awesome, he help me as a professional should with my car and made my experience there one that I would always like to come back to.
My experience at the Plaza Motors - Mercedes-Benz dealership was wonderful from the start with being greeted by receptionist, as I entered the dealership. Then I was greeted by the most remarkable person, my sales representative Bob Altepeter. Bob made the process of getting the vehicle I wanted and needed, due to my vehicle of 20 plus finally breaking down two days ago, very comfortable. Not only did I get the vehicle that I came in to look at, Bob and everyone at the dealership made me feel like family, they made sure I was cared for throughout the process of purchasing my vehicle. I would like to thank all the employees and management staff for making me feel very welcome and comfortable during this purchasing journey of buying a vehicle. Thank you so much! Michael Alexander
Richard
•
Nov 20, 2025
5.0/5
5.0/5
Darryl is a great service advisor. On time appointment and pickup.
Judy
•
Nov 17, 2025
5.0/5
5.0/5
Very timely, did not try to sell extras
Jan
•
Nov 15, 2025
5.0/5
5.0/5
Always great service. I appreciate the loaner car since my job is out-of-office appointments. Answers all my questions promptly. Appreciate topping off the oil fluid periodically b/t my maintenance appointments. Great customer service! Thank you!
Dean
•
Nov 2, 2025
5.0/5
5.0/5
Pam was our service advisor. She did a great job. Very professional. We waited for the service to be performed and she kept us up to date and was honest about how long we would be waiting.
Jack
•
Nov 1, 2025
4.0/5
4.0/5
Good
N/a
•
Nov 1, 2025
5.0/5
5.0/5
Daryl took care of my car as always!
Mack
•
Oct 28, 2025
1.0/5
1.0/5
Was told flat tire was replaced and car pass 120 point inspection. After driving off plaza lot les than one block away several warning lights came on and the car would not go more than 10 mph. The vehicle has to be towed.
John
•
Oct 24, 2025
5.0/5
5.0/5
Curtis was great!
Kenneth
•
Oct 24, 2025
5.0/5
5.0/5
Mr. Devin Ross the service advisor did an exceptional job. That young man is awesome, he help me as a professional should with my car and made my experience there one that I would always like to come back to.