Efficient and friendly service.

I love Pacific, however, yesterday I had a new employee waiting on me. She had only been there three months. I had asked her as she was taking a really long time, looking over my account, clicking, different buttons, looking at me, looking at the screen, and I asked her if there was something wrong. she said no why do I ask and I told her it was just taking longer than what it usually does and she just said the system was slow, but it was my first encounter of a not very friendly Customer Service friendly person. She didn't seem to like me in her responses to me. Definitely felt her vibe. Tried to recover if I ever saw her again and tried to be nice and tell her have a great day, but it wasn’t a friendly encounter. It was actually my very first one like this.

Each time I visit the representative I encounter is always very helpful and friendly.

Very professional service reps

Efficient and curteous

Great explanation of check hold, which I greatly appreciated

The clerk understood, what I wanted to do, and it didn't long at all. Sometimes I have problems, getting cross what I want but this time was perfect.

Quick & friendly service

They find solutions to challenges I've had with moving accts.

We've been loyal clients for many, many years. We love the professional, personal and friendly experience we receive.