I went in because I was sick and because of that, short of breath. The person who checked me in said, "this way" and then walked quickly down the hall. I lost sight of her and she had to come back. The check in is now in the hospital lobby, which I was not aware had changed. By the time I got down there I was having a hard time catching my breath.In my opinion, the registration should be closer to the ER.

I walked into the ER hallway, slightly unsteady on my feet, and was told I had to go out to the front to register. Seems to me that registering in the ER hallway office is better for ER patients.All the health care employees were very, very nice.

The ER staff was so pleasant and caring. The ER Dr. Was extremely helpful and great. I can't remember the nurses name that helped me but she and the rest of staff all deserve a DAISY award. I couldn't be happier with how I was treated and everyone was extremely professional and cheerful and the help I got was incredible.

The staff handled my concerns gracefully, I was in for a very scary event and they helped me feel relaxed and safe.

Unfortunately there were other nurses who talked about some of the other patients and made rude comments about the patients loudly enough that I could hear their entire conversation. The ER is obviously extremely small, it seems highly unprofessional to be basically gossiping about patients loud enough for other patients to hear.