Rather than such long waits, which is always the case with afternoon appointments, maybe you can text patients to come in later according to how backed up things are. I sat there for 30 minutes and could have been doing other errands.
Verified User
•
Jan 27, 2024
5.0/5
5.0/5
Verified User
•
Jan 24, 2024
5.0/5
5.0/5
Verified User
•
Jan 24, 2024
5.0/5
5.0/5
I waited in the lobby for 40 minutes before being called back. Meanwhile people were walking in and being called back before 5 minutes. There was clearly a break in communication and a mistake made.
Verified User
•
Jan 24, 2024
5.0/5
5.0/5
Thank you for your help Dr. Leonardo! I felt listened to, and like you wanted to help me feel better.
Rather than such long waits, which is always the case with afternoon appointments, maybe you can text patients to come in later according to how backed up things are. I sat there for 30 minutes and could have been doing other errands.
Verified User
•
Jan 27, 2024
5.0/5
5.0/5
Verified User
•
Jan 24, 2024
5.0/5
5.0/5
Verified User
•
Jan 24, 2024
5.0/5
5.0/5
I waited in the lobby for 40 minutes before being called back. Meanwhile people were walking in and being called back before 5 minutes. There was clearly a break in communication and a mistake made.
Verified User
•
Jan 24, 2024
5.0/5
5.0/5
Thank you for your help Dr. Leonardo! I felt listened to, and like you wanted to help me feel better.