Follow-up messaging to provider did not happen in a timely manner.

I do understand that my primary care physician is very busy and, therefore, scheduled out a month, but it was disappointing not to be able to see her. The NP was very helpful and agreed to copy my doctor about my visit and labs/ultrasound results which did make me feel better.

Waited in exam room for 40 minutes. No one checked on me to explain the wait. I find that unacceptable.