Poor communication from service mgr and service reps to customer. I expected what was agreed on prior to apt, but when I arrived it had changed. No one contacted me about changes, so surprise suprise.. Hassle with getting a loaner vehicle. Hassle with inspecting our vehicle when completed. No one there to make decisions: all managers were off somewhere.. Purchased a Cayenne TURBO S. Service was poor .. Staff finally got everything done they were supposed to do, I think, at least they said they did. They said they zeroed all tires on gauges and set pressure the same, but when we drove off all 4 tires were at different readings.

Max Landes did a fabulous job taking care of my 911 Turbo. I got my car back a lot sooner than I expected. My tire was repaired, the service was done a month in advance so I don't have to make another trip in 30 days and it was sparkling clean inside & out. Thanks so much Max!

My brand new 718 Cayman freezed in the middle of an intersection during busy off work hours! I had it only three weeks! I am not comfortable anymore to drive that car cause they could not find out what's the problem w/ the car!! Life threthening experience made me change to a better vehicle! I got 2017 brand new Porsche 911!! Only 2 weeks & the 3rd time I drove!! The car had some sort of malfunction!! I have not got back my car yet! Still at workshop !! SHAME ON PORSCHE!!! 2 bad experience w/ PORSCHE within only less than two months on two brand new vehicle!! What ashamed!!

Great service all around.

Excellent service. Service personnel A1 (Kip). Took a little long, but dealership made a new Cayenne available to me for errands. Good explanation of the problem, very user friendly service wait area and...bottom line... great Porsche dealership. I wouldn't expect less from Porsche.

n

MacanS

Things are not always perfect and issues will arise but Max in service fixes it.

2017 911 targa 4s. service was to change rocker panel trim piece that was not clipped well upon delivery.

FYI-The North America porche towing company that picked up my car towed the car to porche driving experience. I told the lady on the phone that I did not think there was a service place there. She insisted and of course the poor driver had to go there and was told to turn around and ahead to your dealership. So I would inform those people there. Other then that service was excellent.