She seemed like maybe she was new ? So maybe she just needs more time in her role. Her name is Leah

My son needed a deep clean after going in for a regular clean. He was unable to schedule at the time of his appointment because he didn’t have his school/work with him at the time. When he called the next day to schedule, they told him that their next availability was six months away. He called a different dental practice and he was scheduled within two weeks as they hold appointments for deep cleans because they know they will not be able to retain their clients without some openings