Reinstate on-site staffing - human contact shows a commitment to the communities you operate in. Firing local staff certainly enhances the bottom line, but with the thousands of units you operate across the state, it's a small expense relative to the goodwill you could receive.

Andy did a superb job in helping me find a new storage unit. She was fantastic!

Everything was easy! I liked that it was automated and smooth.

Very clean units and property. Good prices.

The staff is friendly. There are lots of cameras. I feel secure with my belongings there.

Everyone there is helpful and friendly. The facility is neat and clean.

Fast and kind service

Selected site not maintained. Gravel sure but loaded with tall grass.

It was fast, easy, no hassle, clean,and professional

Bonnie at the Marshall, Michigan facility is very helpful. She really tries to satisfy my storage needs, by offering alternatives.