Prestige Storage - Pasadena
5.0/5
5.0 /5
15 Verified Reviews
8179 Ritchie Hwy, Pasadena, MD 21122, US
(410) 453-1230
15 Verified Reviews
5.0/5
5.0 /5
I had the best experience with Danielle. She was so professional so pleasant to talk to. I decided to rent my unit with her same day I visited. I will be back to use the truck for my runs from my home to storage. I really appreciate the new facility and getting a ground floor unit. Thank you, Diane Rohr.

5.0/5
5.0 /5
The storage is excellent. Our unit is perfect. Spotless easy access to the unit. Even being on the 5th floor there was very easy access. The process of securing the unit was seamless. The only issue was a gentled stayed parked in the prime unloading parking space. He was there through two loads yhat entailed aprox 20 trips up to the unit with two people, each with a cart. He just sat in his truck blocking the prime space which would have made much easier for unload from both a pickup and trailer he just said there as I said blocking that space which would have been much easier for us to unload. In our last load, we decided to come back this morning and much to our despair, he was still there blocking the space. Seemed that he spent the night. I understand that was no fault of prestige. Just thought that I would make you aware in case he was not supposed to be there. Thank you to Danielle to make our experience seamless.

5.0/5
5.0 /5
Excellent professionalism, and made sure my needs were met

5.0/5
5.0 /5
Qerthb

5.0/5
5.0 /5
Was able to reserve a unit and complete the registration process without having to come to the office. Facility was clean and everything I needed was available for my move-in.

5.0/5
5.0 /5
Daniella gave great customer service. She explained everything and gave me a tour. Very nice and pleasant. I'll give her a 10.

5.0/5
5.0 /5
Everything about my moving-in day was perfect. From being greeted and helped by Danielle to the free use of a moving vehicle to the easy access to my unit, I walked away feeling such a relief.

5.0/5
5.0 /5
You hired the perfect lady for the job!!! She’s very friendly and respectful! Very professional and helpful. You don’t get much customer service like this!! Very appreciative of the service I received!!

5.0/5
5.0 /5
Hi, Danielle, the representative was so helpful in showing me different size units. She went above and beyond for me. Outstanding customer service. She is a true asset to the company.

5.0/5
5.0 /5
Agent Danielle has such excellent customer service skills; very friendly, thoughtful, personable, and professional. She exercises patience and offers storages according to the customer’s needs. The units are well kept, very nice facility.