The facility is modern and clean, the staff is courteous and professional.
Verified User
•
Dec 4, 2025
1.0/5
1.0/5
When I called to make the appointment, the person was short with me I was asking questions and he responded “ yup ok yup”This is the second time I had my newer car at the st Johnsbury dealership for a free service, first time was for free oil change, not free they told me I needed an oil flush in order to get the oil changed. I believed what they were saying and did it, I was suckered in for sure ended up paying $ 200+ for a free oil change. ( bullshit) this time I believed I would get a free inspection but was told I needed a new muffler, my battery was weak, and need calipers cleaning and it wouldn’t pass state cost me over $1,000. I told them to NOT do any work except for the recall that was on the vechile. I took the car to my local mechanic and he went through it with a fine tooth comb and it passed inspection. He never mentioned all the work Mitsubishi claimed it needed, why? Because it didn’t need that work, and I Mitsubishi was just out to make money.. they sucker you in with a free inspection for life crap. I will never never do business with Quality Mitsubishi again.Picked up after hours.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Patrick is always outstanding. Open and honest, calls with prices and advisements. Always happy with QM St J.
This is the 5th car we have bought at this dealership.The people are very helpful.
Verified User
•
Nov 27, 2025
4.0/5
4.0/5
you must be busy. had to go 3 weeks into future for an appointment.parking is iffyI waited for the car
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
I get the best service ever here!
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Terrific service crew friendly and professionalExcellent service department
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Just good people 👌
Verified User
•
Nov 21, 2025
4.0/5
4.0/5
With the heat in our car was broken. We tried to get an appointment with a maine dealership who couldn't get us in for an entire month. However quality Mitsubishi not only got us in earlier but ensured that they had a spare part ordered and ready for me knowing that I was going to drive 2 hours and two states away, and I would gladly do it again they were the best experience we have had so far with a Mitsubishi. The experience was just over all pleasant and great quality!
The facility is modern and clean, the staff is courteous and professional.
Verified User
•
Dec 4, 2025
1.0/5
1.0/5
When I called to make the appointment, the person was short with me I was asking questions and he responded “ yup ok yup”This is the second time I had my newer car at the st Johnsbury dealership for a free service, first time was for free oil change, not free they told me I needed an oil flush in order to get the oil changed. I believed what they were saying and did it, I was suckered in for sure ended up paying $ 200+ for a free oil change. ( bullshit) this time I believed I would get a free inspection but was told I needed a new muffler, my battery was weak, and need calipers cleaning and it wouldn’t pass state cost me over $1,000. I told them to NOT do any work except for the recall that was on the vechile. I took the car to my local mechanic and he went through it with a fine tooth comb and it passed inspection. He never mentioned all the work Mitsubishi claimed it needed, why? Because it didn’t need that work, and I Mitsubishi was just out to make money.. they sucker you in with a free inspection for life crap. I will never never do business with Quality Mitsubishi again.Picked up after hours.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Patrick is always outstanding. Open and honest, calls with prices and advisements. Always happy with QM St J.
This is the 5th car we have bought at this dealership.The people are very helpful.
Verified User
•
Nov 27, 2025
4.0/5
4.0/5
you must be busy. had to go 3 weeks into future for an appointment.parking is iffyI waited for the car
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
I get the best service ever here!
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Terrific service crew friendly and professionalExcellent service department
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Just good people 👌
Verified User
•
Nov 21, 2025
4.0/5
4.0/5
With the heat in our car was broken. We tried to get an appointment with a maine dealership who couldn't get us in for an entire month. However quality Mitsubishi not only got us in earlier but ensured that they had a spare part ordered and ready for me knowing that I was going to drive 2 hours and two states away, and I would gladly do it again they were the best experience we have had so far with a Mitsubishi. The experience was just over all pleasant and great quality!