I was satisfied.Everyone was friendly, but the wait was long.

Friendly

Simple and fast service. Ask people about the extra's before buying so you can plan on how much you need to put down. Other than that it was great.This is my second car I bought from this dealership. Never had any problems with my Outlander Short. Plus this time around was the fast time ever buying a car. Got it in the morning and had time to go to work buy afternoon. Thanks

great experience! thank you so much, all involved were very knowledgeable, friendly and personable.

Some dealerships wash exterior of vehicle at time of any maintenanceOrganized, knowledgeable

Dependability

Quality Mitsubishi is excellent. As I mentioned, we've been dealing with them for years, and we trust them. They always make sure we get our appointments in a timely manner and give excellent service. My only complaint is the Mitsubishi brakes all of a sudden. We had to replace our front brakes around 18,000 to 20,000 miles, which has never happened before, and Nick at Quality took care of that for us because Mitsubishi wouldn't. Now we are at 47,000 miles and we, once again, need front brakes and back brakes. The back brakes I can understand, but the front brakes? I'm not sure what material you are using on brakes now, but they need improvement. This has no reflection on Quality Mitsubishi though, this is on Mitsubishi. Quality is excellent, and I would and have recommended them to family and friends.We have been getting our vehicles from them for over 25 years, and we always have great service there.

Good customer service

Service Department personnel are very friendly,professional and knowledgeable. They go over what services they did on your vehicle and what needs to be done in the future. The car is finished in a timely fashion

Great guys. Highly recommend for honest businessPolite professional service.