Roger was friendly and not pushy right from the start. I had come into the dealership a month prior just to test drive and I told him I was not ready to buy yet. He respected my wishes. When we went back he was glad to see us and did everything he could to get us in the car we wanted.It was a friendly easy process

La atención al cliente, y negocie un descuento y se me dio un cupón de 10 DLL muchas graciasPor tan excelente atención

Maybe offer a car wash along with the service, my previous car dealership did this.Just a thought!The new team in the service department is very good and informative much improved!

Had a great experience! Thank you Luis and the rest of the team.Luis provided the best customer service! Really appreciate his help and knowledge. I would 100% recommend anyone to go to him.

n/a

Great!

Everyone was very helpful and accommodating.

No comment.As I mentioned, with it being such a small part of the dealer's overall operation, it appears that the service department does not stock all parts. Having to order parts that then take 1-2 weeks to arrive is not what I normally expect from an authorized dealer.The service writer at first was not completely reassuring that my car's problems, which are clearly protected under warranty, would be covered. It appears that Mitsubishi corporate might be difficult to deal with when it comes to accepting warranty claims from an authorized dealer.I would answer many of the questions above if there was an option called "sort of".

Great service friendly reps

I have had a great experience overall. Mark and Rafael went above and beyond for me.