The sales team is fine but the service department is rude, unhelpful, incompetent, and dishonest. .
Verified User
•
Nov 27, 2021
5.0/5
5.0/5
Very friendly and attentive service
Verified User
•
Nov 24, 2021
5.0/5
5.0/5
My service advisor, Landyn was great, start to finish. He was very friendly, professional, and knowledgeable. I came in for an oil change and to have a headlight looked at that has not been working. An attempt was made to fix my headlight but the problem with it was not what the mechanic originally thought. Unfortunately, I did not have the time to wait to further investigate the problem. Landyn let me know the possibilities of what the problem might be and worked with me on pricing since the problem was not fixed. I felt very appreciated as a customer and felt my car was in good hands. I will be returning to get the light fixed at a later time.
Verified User
•
Nov 24, 2021
5.0/5
5.0/5
Please have bottled water avail in wait area.
Verified User
•
Nov 10, 2021
3.0/5
3.0/5
Would like on line service coupons . I asked and she said they dont have them any more....
Verified User
•
Nov 10, 2021
1.0/5
1.0/5
Oil change was done drove toPhx for surgery after spending night on hotel we went outside and there was a puddle of oil under the car. Employee needsTo be properly trained to efficiently do the job. Extremely upset for putting my family in danger. What if it would been tire rotation amd he wouldn’t tighten correctly and the tire comes off and we had an accident? This is not acceptable. Manager said he would call back monday amd today is Wednesday and have not heard from him. No one cares it’s just business for them.
Verified User
•
Oct 20, 2021
5.0/5
5.0/5
Troy was extremely courteous and friendly. Helped rebuild my trust in automotive repair.
Verified User
•
Oct 17, 2021
4.0/5
4.0/5
I drove 65+ miles to get to you ( Florence ), as the Dealership that opened up in Casa Grande, seems to me to be a joke.. I only service my vehicles at Dealerships... I do have more to say - Would you like to call me.. ??? 480-678-8828
Verified User
•
Oct 2, 2021
5.0/5
5.0/5
n/a
Verified User
•
Sep 26, 2021
5.0/5
5.0/5
Always 10s in customer service. Troy was awesome. And, of course, Dan the man. Dan is the #1 reason I love this place and continue to come back.
The sales team is fine but the service department is rude, unhelpful, incompetent, and dishonest. .
Verified User
•
Nov 27, 2021
5.0/5
5.0/5
Very friendly and attentive service
Verified User
•
Nov 24, 2021
5.0/5
5.0/5
My service advisor, Landyn was great, start to finish. He was very friendly, professional, and knowledgeable. I came in for an oil change and to have a headlight looked at that has not been working. An attempt was made to fix my headlight but the problem with it was not what the mechanic originally thought. Unfortunately, I did not have the time to wait to further investigate the problem. Landyn let me know the possibilities of what the problem might be and worked with me on pricing since the problem was not fixed. I felt very appreciated as a customer and felt my car was in good hands. I will be returning to get the light fixed at a later time.
Verified User
•
Nov 24, 2021
5.0/5
5.0/5
Please have bottled water avail in wait area.
Verified User
•
Nov 10, 2021
3.0/5
3.0/5
Would like on line service coupons . I asked and she said they dont have them any more....
Verified User
•
Nov 10, 2021
1.0/5
1.0/5
Oil change was done drove toPhx for surgery after spending night on hotel we went outside and there was a puddle of oil under the car. Employee needsTo be properly trained to efficiently do the job. Extremely upset for putting my family in danger. What if it would been tire rotation amd he wouldn’t tighten correctly and the tire comes off and we had an accident? This is not acceptable. Manager said he would call back monday amd today is Wednesday and have not heard from him. No one cares it’s just business for them.
Verified User
•
Oct 20, 2021
5.0/5
5.0/5
Troy was extremely courteous and friendly. Helped rebuild my trust in automotive repair.
Verified User
•
Oct 17, 2021
4.0/5
4.0/5
I drove 65+ miles to get to you ( Florence ), as the Dealership that opened up in Casa Grande, seems to me to be a joke.. I only service my vehicles at Dealerships... I do have more to say - Would you like to call me.. ??? 480-678-8828
Verified User
•
Oct 2, 2021
5.0/5
5.0/5
n/a
Verified User
•
Sep 26, 2021
5.0/5
5.0/5
Always 10s in customer service. Troy was awesome. And, of course, Dan the man. Dan is the #1 reason I love this place and continue to come back.