Always 10s in customer service. Troy was awesome. And, of course, Dan the man. Dan is the #1 reason I love this place and continue to come back.
Verified User
•
Sep 24, 2021
1.0/5
1.0/5
Identify returning customers in your data base and don't over charge for oil change.
Verified User
•
Sep 17, 2021
5.0/5
5.0/5
Troy was very helpful in getting my tire fixed. He did a fantastic job!
Verified User
•
Sep 12, 2021
5.0/5
5.0/5
I am ok with the service i receivedThe onky thing i dont is not ok with you is that everywhere if you take a car fir service they wash the carAnd if ciurse i ask for and he tld me they dont do itIs all i can say
Verified User
•
Sep 9, 2021
1.0/5
1.0/5
The PARTS department told me they would call me when the ordered key came in. I wait several weeks and then I called the parts department. They told me the key was already there. Again poor service from Quebedeaux.Also the key cost $345 and then the key programming cost $70 for a total of $415. That is outrageous.The parts and service representatives were polite and helpful.Never the less I am very displeased with my overall experience: long wait for service because the service tech was allowed to go on break just before my scheduled appointment, I was not called when key arrived though I was told that parts department would do so, and the very high price of the total cost for the key. No. I will not recommend Quebedeaux.
Verified User
•
Sep 1, 2021
5.0/5
5.0/5
Love it
Verified User
•
Aug 22, 2021
2.0/5
2.0/5
We discovered that there were scratches on the hood of the car before we took delivery. One of the sales guys who wasn't even associated with the sale grabs a bottle of "Scratch Away" and tries to get rid of the scratches. I would expect this from a fly by night used car dealer. The Dealer is going to repair the vehicle but I have reservations about taking it back to them for fear of it not being done right.Our sales associate Erica was very nice and did a great job.
Verified User
•
Aug 22, 2021
3.0/5
3.0/5
Why is it that you don’t check and fill washer fluids in an oil change? Left dealership with low washer fluid
Verified User
•
Aug 18, 2021
5.0/5
5.0/5
Excellent experience all around. Dan Rodarte was great to work with. Thank you.
Always 10s in customer service. Troy was awesome. And, of course, Dan the man. Dan is the #1 reason I love this place and continue to come back.
Verified User
•
Sep 24, 2021
1.0/5
1.0/5
Identify returning customers in your data base and don't over charge for oil change.
Verified User
•
Sep 17, 2021
5.0/5
5.0/5
Troy was very helpful in getting my tire fixed. He did a fantastic job!
Verified User
•
Sep 12, 2021
5.0/5
5.0/5
I am ok with the service i receivedThe onky thing i dont is not ok with you is that everywhere if you take a car fir service they wash the carAnd if ciurse i ask for and he tld me they dont do itIs all i can say
Verified User
•
Sep 9, 2021
1.0/5
1.0/5
The PARTS department told me they would call me when the ordered key came in. I wait several weeks and then I called the parts department. They told me the key was already there. Again poor service from Quebedeaux.Also the key cost $345 and then the key programming cost $70 for a total of $415. That is outrageous.The parts and service representatives were polite and helpful.Never the less I am very displeased with my overall experience: long wait for service because the service tech was allowed to go on break just before my scheduled appointment, I was not called when key arrived though I was told that parts department would do so, and the very high price of the total cost for the key. No. I will not recommend Quebedeaux.
Verified User
•
Sep 1, 2021
5.0/5
5.0/5
Love it
Verified User
•
Aug 22, 2021
2.0/5
2.0/5
We discovered that there were scratches on the hood of the car before we took delivery. One of the sales guys who wasn't even associated with the sale grabs a bottle of "Scratch Away" and tries to get rid of the scratches. I would expect this from a fly by night used car dealer. The Dealer is going to repair the vehicle but I have reservations about taking it back to them for fear of it not being done right.Our sales associate Erica was very nice and did a great job.
Verified User
•
Aug 22, 2021
3.0/5
3.0/5
Why is it that you don’t check and fill washer fluids in an oil change? Left dealership with low washer fluid
Verified User
•
Aug 18, 2021
5.0/5
5.0/5
Excellent experience all around. Dan Rodarte was great to work with. Thank you.