Identify returning customers in your data base and don't over charge for oil change.
Verified User
•
Sep 17, 2021
5.0/5
5.0/5
Troy was very helpful in getting my tire fixed. He did a fantastic job!
Verified User
•
Sep 12, 2021
5.0/5
5.0/5
I am ok with the service i receivedThe onky thing i dont is not ok with you is that everywhere if you take a car fir service they wash the carAnd if ciurse i ask for and he tld me they dont do itIs all i can say
Verified User
•
Sep 9, 2021
1.0/5
1.0/5
The PARTS department told me they would call me when the ordered key came in. I wait several weeks and then I called the parts department. They told me the key was already there. Again poor service from Quebedeaux.Also the key cost $345 and then the key programming cost $70 for a total of $415. That is outrageous.The parts and service representatives were polite and helpful.Never the less I am very displeased with my overall experience: long wait for service because the service tech was allowed to go on break just before my scheduled appointment, I was not called when key arrived though I was told that parts department would do so, and the very high price of the total cost for the key. No. I will not recommend Quebedeaux.
Verified User
•
Sep 1, 2021
5.0/5
5.0/5
Love it
Verified User
•
Aug 22, 2021
2.0/5
2.0/5
We discovered that there were scratches on the hood of the car before we took delivery. One of the sales guys who wasn't even associated with the sale grabs a bottle of "Scratch Away" and tries to get rid of the scratches. I would expect this from a fly by night used car dealer. The Dealer is going to repair the vehicle but I have reservations about taking it back to them for fear of it not being done right.Our sales associate Erica was very nice and did a great job.
Verified User
•
Aug 22, 2021
3.0/5
3.0/5
Why is it that you don’t check and fill washer fluids in an oil change? Left dealership with low washer fluid
Verified User
•
Aug 18, 2021
5.0/5
5.0/5
Excellent experience all around. Dan Rodarte was great to work with. Thank you.
Verified User
•
Aug 11, 2021
1.0/5
1.0/5
I believe the service advisors need more training
Verified User
•
Aug 5, 2021
5.0/5
5.0/5
I was very satisfied with the overall experience honestly. Dan Rodarte and Jose Sanchez were awesome!
Identify returning customers in your data base and don't over charge for oil change.
Verified User
•
Sep 17, 2021
5.0/5
5.0/5
Troy was very helpful in getting my tire fixed. He did a fantastic job!
Verified User
•
Sep 12, 2021
5.0/5
5.0/5
I am ok with the service i receivedThe onky thing i dont is not ok with you is that everywhere if you take a car fir service they wash the carAnd if ciurse i ask for and he tld me they dont do itIs all i can say
Verified User
•
Sep 9, 2021
1.0/5
1.0/5
The PARTS department told me they would call me when the ordered key came in. I wait several weeks and then I called the parts department. They told me the key was already there. Again poor service from Quebedeaux.Also the key cost $345 and then the key programming cost $70 for a total of $415. That is outrageous.The parts and service representatives were polite and helpful.Never the less I am very displeased with my overall experience: long wait for service because the service tech was allowed to go on break just before my scheduled appointment, I was not called when key arrived though I was told that parts department would do so, and the very high price of the total cost for the key. No. I will not recommend Quebedeaux.
Verified User
•
Sep 1, 2021
5.0/5
5.0/5
Love it
Verified User
•
Aug 22, 2021
2.0/5
2.0/5
We discovered that there were scratches on the hood of the car before we took delivery. One of the sales guys who wasn't even associated with the sale grabs a bottle of "Scratch Away" and tries to get rid of the scratches. I would expect this from a fly by night used car dealer. The Dealer is going to repair the vehicle but I have reservations about taking it back to them for fear of it not being done right.Our sales associate Erica was very nice and did a great job.
Verified User
•
Aug 22, 2021
3.0/5
3.0/5
Why is it that you don’t check and fill washer fluids in an oil change? Left dealership with low washer fluid
Verified User
•
Aug 18, 2021
5.0/5
5.0/5
Excellent experience all around. Dan Rodarte was great to work with. Thank you.
Verified User
•
Aug 11, 2021
1.0/5
1.0/5
I believe the service advisors need more training
Verified User
•
Aug 5, 2021
5.0/5
5.0/5
I was very satisfied with the overall experience honestly. Dan Rodarte and Jose Sanchez were awesome!