My experience was wonderful

Thank you guys!

I ended up getting a vehicle with no money down and not so perfect credit

I walked into the dealership a little over a week ago just browsing, not even sure if I was really going to buy anything. Then I met Jackie Hernandez, and from that moment forward, everything changed.Jackie is truly in a league of her own when it comes to customer service. She greeted me with a warm smile, listened carefully to what I needed, and never once made me feel pressured or rushed. She was patient, professional, and incredibly knowledgeable — not just about the vehicles, but about financing options, warranties, and which features would actually fit my lifestyle. She took the time to explain things clearly and honestly, and I genuinely felt like she had my best interest at heart the entire time.Throughout the process, she stayed attentive and consistent, communicating every step and making sure I was comfortable with each decision. She checked in on me after the test drive, followed up with helpful information, and even worked around my busy schedule to make things easier. That kind of dedication and personalized care is rare these days.What really impressed me was how personable she is. She makes you feel like more than just another customer—she treats you like family. I could tell that she truly loves what she does, and it shows in the way she carries herself. She turned what is usually a stressful process into a fun, smooth, and memorable experience.Because of Jackie, I left not only with a car I love—but with complete confidence that I made the right decision. She absolutely deserves recognition for the outstanding job she does every single day, and I truly hope this review helps more people find their way to her.If you’re thinking about buying a car—do yourself a favor and ask for Jackie Hernandez. You won’t regret it. She is the definition of excellent customer service.I visited this dealership a little over a week ago and had the absolute pleasure of working with Jackie Hernandez. From the moment I arrived, she went above and beyond to make sure I was taken care of. Jackie is not just a salesperson — she is genuinely caring, patient, and incredibly knowledgeable about what she does. She took the time to understand exactly what I was looking for and never made me feel rushed or pressured.What really stood out to me was how personable and accommodating she was throughout the entire process. She communicated clearly, answered every question with honesty, and made what could have been a stressful experience feel smooth, comfortable, and even enjoyable. She truly had my best interest in mind every step of the way.If you’re looking for someone who treats you like more than just a sale, ask for Jackie. She is the reason I left fully satisfied and confident in my decision. I highly recommend her to anyone looking to buy a car — she’s a gem and the dealership is lucky to have her!Thank you, Jackie! You’re amazing!

Wonderful team and they work very hard to get you into your new

The dealership can not resolve lost time. By prioritizing time management your dealership can deliver a more streamlined and customer-centric experience ultimately driving satisfaction and loyalty the focus on efficiency will allow your team to shine building stronger relationships and delivering exceptional results effective time management is the key component in creating a positive and lasting impression setting your dealership apart and fostering long-term success. Overall my customer experience and showcase the dealerships commitment to making sure I was satisfied as a customer, the benefit of Mr. Charles being a standout salesperson whose expertise and dedication toward customer satisfaction are unmatched. Working with him was a game-changer, and his ability to listen, advise, and deliver exceptional service is truly refreshing. His passion for customer satisfaction and helping others shines through his interaction.

STEVE and the person that served my car was FAST my appointment was not til 1pm that day I came 4hrs early to beat traffic. I know ew I was going to be there till my scheduled time but I was ok with that. By the time I got settled Steve was like here your done OMG. I WAS OUT of there before lunch time traffic im very pleased thanks alot.Fast and friendly thanks for the new ride

I am Always happy to visit this facility and look forward to the excellent service providedExcellent customer service, attention and detailed communication

Great service in every department

I didn't have the time for explaination, because I had to work. Mr. Charles, was very professional and his hospitality skills were emaciate. He understood...but the way the car sounds when I start the car sounds funny for it to be a new car.I was in need of a car and Mr. Charles and this team on South Blvd in Charlotte NC made that happen for me. Everyone did what they were positioned to do and I am grateful. Mr. Charles is a great salesman and you can tell he loves his career.Since I've come in, I've received mail from numerous credit card companies, other car sales companies, scamming phone calls about my home being in foreclosure, and a great deal of junk mail. For that reason, I do not use my address. I always use my post office boxI did not use the website, I came in via word of mouth by radio commercial.