Maybe some upfront explanation on the theft protection charge?Excellent customer service. My sales rep, Jake, was very understanding and knowledgeable and did everything he could to make me comfortable with my decision and to accomodate me .. Absolutely NO PRESSURE! He answers all my questions and concerns, even AFTER the sale! I'd have to say his support and identification with my concerns was well beyond the ability of most for his younger age. He should be very valued by your organization. Also Danny was a class act and I never felt pressured from him either.As far as the vehicle I purchased, there are pros and cons. I'm not totally comfortable in it due to its small size, although I do like the gas mileage. It does seem a little cheap with some of the appointments. But that's the make of the car and I am hopeful it will give me longevity without issues. Most customer reviews are very good, but professsional reviewers are not as positive on the performance of the car. It will take some time adjusting to the CVT transmission and car noises and quirks.
Verified User
•
Aug 9, 2025
5.0/5
5.0/5
Courteous and professional staff
Verified User
•
Aug 3, 2025
4.0/5
4.0/5
We don't give anyone nor anything a perfect score ever. Except Mi Madre'🤗The young lady@frt desk was awesome, she is so cool.We don't give anyone nor anything a perfect score ever. Except Mi Madre' 🤗
Verified User
•
Aug 2, 2025
4.0/5
4.0/5
I was in a specific situation and Greg Robertson (sales manager) helped mework out the deal I needed. Thank You Mr. Robertson...I'm more than Happy! I lovemy new Mitsubishi Outlander Sport! Just what I was looking for. This is the thirdMitsubishi I've purchased from Skillman. Keep up the good work!SatisfiedIt would have been a 10 but I left one additional rating out, for nothing is exactly perfect.
Verified User
•
Aug 2, 2025
5.0/5
5.0/5
ALL good !Service manager was very professional and helpful !
Verified User
•
Jul 31, 2025
5.0/5
5.0/5
Friendly people. Great experience
Verified User
•
Jul 30, 2025
5.0/5
5.0/5
We just used the service dept. Randy took great care of us.
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Everything was awsome the way customer service should beThey took great care of me helped renew my faith in customer service.
Verified User
•
Jul 20, 2025
5.0/5
5.0/5
Clean waiting areaGreat customer service, told me what needed to be done and cost before starting repairs
Maybe some upfront explanation on the theft protection charge?Excellent customer service. My sales rep, Jake, was very understanding and knowledgeable and did everything he could to make me comfortable with my decision and to accomodate me .. Absolutely NO PRESSURE! He answers all my questions and concerns, even AFTER the sale! I'd have to say his support and identification with my concerns was well beyond the ability of most for his younger age. He should be very valued by your organization. Also Danny was a class act and I never felt pressured from him either.As far as the vehicle I purchased, there are pros and cons. I'm not totally comfortable in it due to its small size, although I do like the gas mileage. It does seem a little cheap with some of the appointments. But that's the make of the car and I am hopeful it will give me longevity without issues. Most customer reviews are very good, but professsional reviewers are not as positive on the performance of the car. It will take some time adjusting to the CVT transmission and car noises and quirks.
Verified User
•
Aug 9, 2025
5.0/5
5.0/5
Courteous and professional staff
Verified User
•
Aug 3, 2025
4.0/5
4.0/5
We don't give anyone nor anything a perfect score ever. Except Mi Madre'🤗The young lady@frt desk was awesome, she is so cool.We don't give anyone nor anything a perfect score ever. Except Mi Madre' 🤗
Verified User
•
Aug 2, 2025
4.0/5
4.0/5
I was in a specific situation and Greg Robertson (sales manager) helped mework out the deal I needed. Thank You Mr. Robertson...I'm more than Happy! I lovemy new Mitsubishi Outlander Sport! Just what I was looking for. This is the thirdMitsubishi I've purchased from Skillman. Keep up the good work!SatisfiedIt would have been a 10 but I left one additional rating out, for nothing is exactly perfect.
Verified User
•
Aug 2, 2025
5.0/5
5.0/5
ALL good !Service manager was very professional and helpful !
Verified User
•
Jul 31, 2025
5.0/5
5.0/5
Friendly people. Great experience
Verified User
•
Jul 30, 2025
5.0/5
5.0/5
We just used the service dept. Randy took great care of us.
Verified User
•
Jul 24, 2025
5.0/5
5.0/5
Everything was awsome the way customer service should beThey took great care of me helped renew my faith in customer service.
Verified User
•
Jul 20, 2025
5.0/5
5.0/5
Clean waiting areaGreat customer service, told me what needed to be done and cost before starting repairs