The loan team was great. But it took way too long to complete the process. I had to put together 40 pages of documents, even though we already have a car loan , a savings and checking account with them. Ifelt they never heard of us before. I would still like to thank them for all their hard work getting the job done.

I got probably the most responsive and best customer service I think I've ever had in my life.

Direct communication with a representative and continuous updates. Questions taken seriously and answered thoughtfully.

I called to discuss my home loan and a late fee charge. After reviewing my account with a representative I provided proof of payment and was supposed to get a follow up call but haven’t received one yet. (One week).

Everyone in the Real Estate team and at my local branch (Fresno-Riverpark) was extremely helpful and friendly. I've already recommended my friends and family.

Everything went well from beginning to end and everyone that had a hand in helping me was very nice and helpful.

Process was very easy and very quick.

Personnel helped me navigate. Im almost 70 and paperwork seemed bit complicated at first

Everyone was helpful and efficient. Every step was explained adequately. I was updated to progress along the way.

Always keeping me informed on progress of loan. Returned phone call promptly.