The reason for recommending Pacific Service Credit Union is because it was an easy, seamless and fast process.
Anonymous
•
Jun 13, 2026
5.0/5
5.0/5
Your employees did a great job
Anonymous
•
Jun 11, 2026
5.0/5
5.0/5
Excellent customer service. Quick to respond, and made everything easy.
Anonymous
•
Jun 2, 2026
5.0/5
5.0/5
Great service from team members.Easy to process loan informationTimely responses to inquiries.
Anonymous
•
May 30, 2026
5.0/5
5.0/5
From the very start with Sue Chandler, then to Marilyn Yu and Samantha Stafford. Everyone worked very hard to make this happen in a timely manner for us. As usual, it was a pleasure dealing with the credit union - the only choice for us.
Anonymous
•
May 30, 2026
5.0/5
5.0/5
I have been a member for over 30 years and have been very satisfied.
Anonymous
•
May 16, 2026
3.0/5
3.0/5
The loan team was great. But it took way too long to complete the process. I had to put together 40 pages of documents, even though we already have a car loan , a savings and checking account with them. Ifelt they never heard of us before. I would still like to thank them for all their hard work getting the job done.
Anonymous
•
May 15, 2026
5.0/5
5.0/5
I got probably the most responsive and best customer service I think I've ever had in my life.
Anonymous
•
May 15, 2026
5.0/5
5.0/5
Direct communication with a representative and continuous updates. Questions taken seriously and answered thoughtfully.
Anonymous
•
May 15, 2026
1.0/5
1.0/5
I called to discuss my home loan and a late fee charge. After reviewing my account with a representative I provided proof of payment and was supposed to get a follow up call but haven’t received one yet. (One week).
The reason for recommending Pacific Service Credit Union is because it was an easy, seamless and fast process.
Anonymous
•
Jun 13, 2026
5.0/5
5.0/5
Your employees did a great job
Anonymous
•
Jun 11, 2026
5.0/5
5.0/5
Excellent customer service. Quick to respond, and made everything easy.
Anonymous
•
Jun 2, 2026
5.0/5
5.0/5
Great service from team members.Easy to process loan informationTimely responses to inquiries.
Anonymous
•
May 30, 2026
5.0/5
5.0/5
From the very start with Sue Chandler, then to Marilyn Yu and Samantha Stafford. Everyone worked very hard to make this happen in a timely manner for us. As usual, it was a pleasure dealing with the credit union - the only choice for us.
Anonymous
•
May 30, 2026
5.0/5
5.0/5
I have been a member for over 30 years and have been very satisfied.
Anonymous
•
May 16, 2026
3.0/5
3.0/5
The loan team was great. But it took way too long to complete the process. I had to put together 40 pages of documents, even though we already have a car loan , a savings and checking account with them. Ifelt they never heard of us before. I would still like to thank them for all their hard work getting the job done.
Anonymous
•
May 15, 2026
5.0/5
5.0/5
I got probably the most responsive and best customer service I think I've ever had in my life.
Anonymous
•
May 15, 2026
5.0/5
5.0/5
Direct communication with a representative and continuous updates. Questions taken seriously and answered thoughtfully.
Anonymous
•
May 15, 2026
1.0/5
1.0/5
I called to discuss my home loan and a late fee charge. After reviewing my account with a representative I provided proof of payment and was supposed to get a follow up call but haven’t received one yet. (One week).