Real Estate Team
4.8/5
4.8 /5
119 Verified Reviews
1355 Willow Way, Concord, CA 94520, US
(888) 858-6880
119 Verified Reviews
5.0/5
5.0 /5
The reason for recommending Pacific Service Credit Union is because it was an easy, seamless and fast process.

5.0/5
5.0 /5
Your employees did a great job

5.0/5
5.0 /5
Excellent customer service. Quick to respond, and made everything easy.

5.0/5
5.0 /5
Great service from team members.Easy to process loan informationTimely responses to inquiries.

5.0/5
5.0 /5
From the very start with Sue Chandler, then to Marilyn Yu and Samantha Stafford. Everyone worked very hard to make this happen in a timely manner for us. As usual, it was a pleasure dealing with the credit union - the only choice for us.

5.0/5
5.0 /5
I have been a member for over 30 years and have been very satisfied.

3.0/5
3.0 /5
The loan team was great. But it took way too long to complete the process. I had to put together 40 pages of documents, even though we already have a car loan , a savings and checking account with them. Ifelt they never heard of us before. I would still like to thank them for all their hard work getting the job done.

5.0/5
5.0 /5
I got probably the most responsive and best customer service I think I've ever had in my life.

5.0/5
5.0 /5
Direct communication with a representative and continuous updates. Questions taken seriously and answered thoughtfully.

1.0/5
1.0 /5
I called to discuss my home loan and a late fee charge. After reviewing my account with a representative I provided proof of payment and was supposed to get a follow up call but haven’t received one yet. (One week).