Working closely together the HELOC application process, documentation requirements, and last minute questions were handled quickly and effectively.

The team that worked on our home equity loan was terrific. The real estate team was fast friendly, responsive and efficient. They corrected a past error on the deed and the San Ramon office notarized the docs and forwarded them to the Real Estate team. Thank you!

Every individual I interacted with was so knowledgeable and helpful with questions related to my home buying process. I am a first time home buyer and they made this so easy for me. I'm very thankful.

Great people that work for your org but technology is holding you back

excellent service 5 star fast and quick responsesVery professional have a lots of knowledge great people to work with i am grateful thank you 🙏

From start to finish each staff member kept us advised of where we stood, what was needed. It was a fast process it was appreciated

From my initial phone call I spoke with Otis Clay. I asked for his help by suggesting what would be my best option for an equity loan. I believed Mr. Clay took my current situation into account as I explained my apprehensions. He suggested a sensible and adequate amount for a loan to take care of all the things I had mentioned.Every person with whom I had interaction in the Real Estate office was kind, professional, patient and respectful. That includes Sue Chandler, Greg Mueller, and Alicia Bond. They were equally cordial and respectful. I am grateful that Pacific Service Credit Union had the wisdom to hire these outstanding employees.Thank you for allowing me to express my feelings.Sincerely,Marilyn A Prescott

Great products and service!

All representatives were very courteous. Questions answered promptly and clearly.

The customer service and support I recieved through the entire process was incredible. Each person I worked with was patient and kind, taking the time to answer all of my questions. I was never made to feel rushed or that I was a bother. Adriana, Gregory and Samantha are an amazing team. I am so grateful that my employer, Kings View, has made Pacific Service Credit Union a resource for our employees.