The staff was knowledgeable and more than willing to walk me through the various loan options and address all my questions. They informed me immediately if there was an issue or they needed additional information. Additionally they followed up when the loan closed to ensure that I understood all the associated costs and how to access the funds.
Anonymous
•
Feb 18, 2026
5.0/5
5.0/5
Easy to work with. Great follow up.
Anonymous
•
Feb 2, 2026
4.0/5
4.0/5
Always great service! Also your website is better than any other bank accounts I have, well thought out and easy to navagate.
Anonymous
•
Feb 1, 2026
5.0/5
5.0/5
Working closely together the HELOC application process, documentation requirements, and last minute questions were handled quickly and effectively.
Anonymous
•
Jan 29, 2026
5.0/5
5.0/5
The team that worked on our home equity loan was terrific. The real estate team was fast friendly, responsive and efficient. They corrected a past error on the deed and the San Ramon office notarized the docs and forwarded them to the Real Estate team. Thank you!
Anonymous
•
Jan 19, 2026
5.0/5
5.0/5
Every individual I interacted with was so knowledgeable and helpful with questions related to my home buying process. I am a first time home buyer and they made this so easy for me. I'm very thankful.
Anonymous
•
Jan 14, 2026
3.0/5
3.0/5
Great people that work for your org but technology is holding you back
Anonymous
•
Jan 13, 2026
5.0/5
5.0/5
excellent service 5 star fast and quick responsesVery professional have a lots of knowledge great people to work with i am grateful thank you 🙏
Anonymous
•
Jan 6, 2026
5.0/5
5.0/5
From start to finish each staff member kept us advised of where we stood, what was needed. It was a fast process it was appreciated
The staff was knowledgeable and more than willing to walk me through the various loan options and address all my questions. They informed me immediately if there was an issue or they needed additional information. Additionally they followed up when the loan closed to ensure that I understood all the associated costs and how to access the funds.
Anonymous
•
Feb 18, 2026
5.0/5
5.0/5
Easy to work with. Great follow up.
Anonymous
•
Feb 2, 2026
4.0/5
4.0/5
Always great service! Also your website is better than any other bank accounts I have, well thought out and easy to navagate.
Anonymous
•
Feb 1, 2026
5.0/5
5.0/5
Working closely together the HELOC application process, documentation requirements, and last minute questions were handled quickly and effectively.
Anonymous
•
Jan 29, 2026
5.0/5
5.0/5
The team that worked on our home equity loan was terrific. The real estate team was fast friendly, responsive and efficient. They corrected a past error on the deed and the San Ramon office notarized the docs and forwarded them to the Real Estate team. Thank you!
Anonymous
•
Jan 19, 2026
5.0/5
5.0/5
Every individual I interacted with was so knowledgeable and helpful with questions related to my home buying process. I am a first time home buyer and they made this so easy for me. I'm very thankful.
Anonymous
•
Jan 14, 2026
3.0/5
3.0/5
Great people that work for your org but technology is holding you back
Anonymous
•
Jan 13, 2026
5.0/5
5.0/5
excellent service 5 star fast and quick responsesVery professional have a lots of knowledge great people to work with i am grateful thank you 🙏
Anonymous
•
Jan 6, 2026
5.0/5
5.0/5
From start to finish each staff member kept us advised of where we stood, what was needed. It was a fast process it was appreciated