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Usually I’ve worked with owners and not property management. So far I’ve found that response time is slow and communication is sparse when come to taking care of problems in the rental. Currently I’m almost two weeks without a stove vent and microwave. It’s been very frustrating.

I’ve had a great experience with RPM. They are quick to respond to all of my maintenance requests. They have gone above and beyond once when I was out of town and had an urgent need to allow a family member access to my home. I’ve had a great experience.

Hi Mike. We've been here a little over a year. Alysha assigned Tony Llamas to do all the repairs here. All I can say is that you're very fortunate to have such a skilled, patient, resourceful, and sincere technician as Tony. I have total confidence in him that repairs will be done properly. He's proved himself time and time again. What a valuable resource you have !!! When Alysha was here, the interaction with Redwood RPM was very personal. We miss that. Has someone else taken her place? Can I reach out to you if need be? We plan on staying on here for the foreseeable future and are very happy with how Redwood RPM has interacted with us in the past, and we look forward to the same mutual cooperation in the future. All the best, Art & Catherine Freeman.

Tony was great. He texted with updates and was very efficient.

Great team , responsive , diligent , and with excellent customer service skills.

I have had a positive experience with everyone I have dealt with at Redwood and their representatives.

Professional service

After renting the last 15yrs, and dealing with a number of owners and rental companies, I couldn’t imagine renting a property other then from Redwood Property Management. I’ve been renting this home going on 3yrs now and have experienced nothing but outstanding service from their entire staff.

The house a several issues the light in the bedroom has not remote control, and curtains are broken they need to replace.