None, can't fault the team at Charles Hurst Renault. 20 years plus dealing with them and never a problem that couldn't be resolved. Service is always 1st class and always treated like a customer not just a sales figures like other dealerships do.

Paul was lovely and very welcoming and friendly and kept me up to date in regards to my vehicle

no

Regardless of whether or not my service is in Belfast or Newtownards the one stand out aspect of the visit it consistently the nature and attitude of your customer service representatives. I'm always impressed every time I attend and they are easily the reason I don't consider taking my car anywhere else. Your staff are something that you can be very proud of. They reflect very well on your business.

The service tracker didn't give me any updates until I arrived back to pick up the car at the agreed time. In fact the car had been picked up & we were back home before I got a message saying the car was ready. Apart from that the service was very good

Excellent service staff were very welcoming and polite and very helpful all good .

Second car left in to be fixed within 2 weeks and again, very please with the way I was dealt with. Paul in the service department really made the experience very efficient.

Nothing except that the staff were friendly and efficient as on previous visits.

The sales representative Ethan Orr was a credit to your franchise and we were very happy with his approach. He was both courteous and knowledgeable in his dealings with us.

I found the staff very helpful and efficient.