Jenny was very warm, friendly and competent.

Great service, wouldn’t go anywhere else now

I dealt with Richard Waller and could not have asked for a better experience with buying a car from a garage for the first time.

Excellent service with very knowledgeable assistant very helpful answered my questions clearly

Jenny was extremely helpful and knowledgeable

Fantastic experience from start to finish. Would easily recommend to anyone. A special thanks to both Arron and Kurt who were amazing

Good service and very helpful.

Throughout the whole process, Jenny Wilson of your Carlisle Dealership dealt with us. She made the process extremely easy for us. She was professional, giving us all the details we needed. Her friendly manner made our decision to buy very straightforward.

From my first call on Monday 13th June and speaking with Ryan Paton and Steven Young, I can only sing the praises of these two employees of LOOKERS. They never once failed to return calls and were most knowledgeable all round. This was my first experience of purchasing a car remotely, i.e. some 300 miles from home. I normally have face to face meetings at a franchise but in these difficult times, car availability and selection etc. has been daunting for those who want to change cars. Steven and Ryan certainly gave me the confidence to proceed with the purchase. There was nothing at all pushy and the offer to provide a driver to deliver my new LEAF and pick up my Lexus was just ideal.Should I have the opportunity to drive past Carlisle, I will certainly take the time to pay and visit to than these members of staff and once again thank them for their due diligence. Their professionalism made the whole experience worth trading with LOOKERS Carlisle.I would also like to commend the Receptionists who on every call, were able to connect me immediately to Ryan or Steve except on one occasion over many calls, one of these gents called me back within a very short time.Impressed all round and it isn't that often one experiences this kind of professionalism these days. Well done Team LOOKERS - Carlisle.

Great experience. Great guys superb team. Really seamless and stress free experience. I am pleased to be back in the Lookers fold (I bought a Dacia Duster from them in 2016).Very pleased with the approachability of the team and I am confident that should I need anything just anphone call will no doubt have it sorted.I am not based in Carlisle however the distance is worth travelling for such Great customer service.Well done guys Andrew, Adam and Kurt in particular.