The experience was great and Mathew was extremely helpful. Unfortunately we didn’t find the car we wanted

Carys was really helpful and knowledgeable, as well as very patient as we had 2 young kids with us. Only reason we didn't pursue with car purchase was due to a re-evaluation of finances. Nothing more that we could have asked of Carys. She did a great job. 👍

Harvey Appleby at the Chester dealership was extremely professional and accommodating during our visit. He covered all financial aspects thoroughly and it enabled us to go ahead with the vehicle of our choice.

The team member I dealt with (Kashmir Singh) was very good at responding to queries, etc., quickly. It was helpful to have the option to communicate both via e-mail and over the phone, but I was a little uncomfortable about being asked to sign documentation electronically before the admin team had completed all the details.When I arrived at the dealership, it would have also been helpful if the team knew a little more about the specifications of the vehicles, though I appreciate that the particular vehicle that I purchased had just arrived at the dealership.

I have an issue with R-link update on my Kadjar

Harvey was a good salesman and knew a lot about the car he also kept me updated through the process of buying the vehicle

Darren very friendly and helpful kept me informed all through the process

We were extremely satisfied with the service we received from Donna the Motability specialist who found us a car and we really appreciated her help.

I would say some of the staff were more knowledgeable than others as I was told as a loyal customer to come and swop my car and then ordered a car that was none existent however after dealing with another staff member I was more satisfied

Prompt and professional attention,thank you. Just have the long wait for my new car to be delivered. Assured that I would be kept up to date regarding delivery.