Great staff and salesmen/women

Excellent to deal with

Car was collected as arranged,and car serviced and returned, very happy with the outcome,as a motility customer,pick up service a great help, booking in car service staff, and pick up driver very courteous, pleasure to deal with,kind regards,Mr R Gilfillan.

Trade in for honda jazz far to low it was take it or leave it so will no be dealing with charles hurst again

The customer service was excellent Callum was very informative and kept me up to date on the process/ timescale. What I was extremely disappointed in was the fact that after the car was out of it's service and I was advised I could head on home, on passing the roundabout at Londonderry park my car lost all power and warning light came on fuel injection I barely made it around the roundabout a lorry almost went onto the side off me which could have resulted in serious injury. I managed to get the car back to charles hurst and was advised that the spark plug was faulty, there was no issue before it went in for service. I was then advised by reception that they were all faulty and needed replaced. Callum apologised profusely but this wasn't up to him to do so, no manager even came out to apologise or even offer me a courtesy coffee to help me calm my nerves as I was still shaking from the near crash.Am not saying I wanted am fuss made over me but not to have it acknowledged at all was extremely disappointing.Kind regardsCarl

Everything was fine thank you

Im always happy with the service staff at charles hurst thank you

5 * service no issues. All good happy with results

I got no communication backOnce I had meeting regarding changing car.

We are happy the radiator is fixed but the horn and some steering wheel controls aren't working.