I tried to contact the Notability team by phone and email .But they never called me back .When I finally got hold of someone they took.My details but I have heard nothing since not even one call back to inform me what's happening not very professional .I am thinking now that iro have no.confidence in this team.to carry on with this .

I recently purchased a 2020 ford focus and after 3 months 2nd and 3rd gear broke. The vehicle was repaired under warranty but it took nearly 7 weeks. It has not happened to gear one and it has been 5 weeks since I left the car in to get fixed and there has not been a single bit of progress made. I would like a partial refund under the consumer rights act 2015 as this has taken too long and there has been a failure to rectify the problem

I have had the car just over 6 months and after 3 months the gearbox broke. It then took 7 weeks to get the car back and now it has happened again and it has been 4 weeks at the time of writing since the car was picked up. This is beyond a joke and the customer service has been very poor. I am expected to wait for a phone call every time and no one rings ever.

I had viewed a car and the finance option given was out of my budget. I had emailed the sales representative I spoke to originally to let him know I wouldn't be going ahead. I got quite a pushy & somewhat rude response questioning 'what I'm planning to do once my car hits 100,000 miles and I have a balloon payment much higher than what my car is worth' - which is quite frankly not his concern. Maybe offering other options, if any, would have been a better response?

I think my trade in under valued.

Ashley was very helpful and patient with us when we were making our decision on the car.She was also very informative on the car.Completing the forms and getting things signed

Justin the car dealer who assisted me was extremely helpful and pleasant . He was knowledgeable about lots of cars and was able through questioning me identify a car that would be suitable to my needs.

HAPPY

We had a very informative experience after approaching Chloe McGarry on an email we had received about pre registered clios and capturs.

The sales person who I dealt with was professional, courteous and extremely knowledgable. She had a demeanour that was wonderful. A TOTAL credit to Charles Hurst.