I paid a deposit on a car that had already been sold to another customer

Excellent service very pleased

Great, honest guys and great with young kids

Hi there. On 21/5/2026, I had a test drive in a Renault 5 iconic +. I arranged this with Reece, who was fantastic. Really enthusiastic, and pretty much talked me into buying the car. I then spoke with David Annet, who again was polite, very informative about brand, and a pleasure to deal with. He was to get back to me with a financial quote, as I was also looking at an Abarth 600e, which had a really good deal. However, 12 days later, and about 8 emails later, I have received nothing regarding a quote. I understand David said he was at a funeral, which I understand, however I was ready to purchase the vehicle, as it was immediately available, and exactly the spec I was looking for. It’s extremely disappointing, and frankly has ended a very positive experience, on an extremely sour note. If it takes 11 days and several emails to answer a simple question, I really don’t think I’d be willing to put my faith in any kind of aftercare. Thank you and regards. Jim Hardy.

Was very well impressed with the service we had at Hurst Newtownards last week, we’ve always been very well looked after by sales and service staff alike. I would certainly recommend them to anyone.Many thanks.

Sales Rep told me he would get back to me and didn’t.

During our visit to the showroom staff were brilliant and figures were acceptable, I stated that as a driving instructor I needed to check if I could get dual controls for the vehicle before committing to the sale. I contacted HeMan dual controls who sent me a request for pictures of areas within the car in question which I forwarded to the salesman, I got a response from him two weeks later asking what pictures did I need despite it being stated on the previous email, I highlighted the point regarding the pictures needed and I haven’t received anything since which has been several weeks now.I only needed these pictures to confirm if controls could be fitted and if so would have went ahead with the purchase.I am extremely disappointed with the lack of communication regarding a very simple request and would not consider dealing with them again.

Excellent job was done in time that was said and car was cleaned and washed thank you

You tried to charge me £380 for new wipers, oil top up and brake fluid replacement.I paid the £190 because I had agreed to it in advance and a contract is binding.I had my wipers replaced elsewhere for £28. Oil top up £10. Brake fluid £50.Not to mention the £644 erosion on the car i purchased from you 15 months ago.I'll never be back

Good clear communication. Friendly service, and responsive to my needs