Did a great alignment. Tech did a great job w/information regarding a ball joint that needs to be eventually replaced. Scott (advisor) did exceptional as well. Thx., Zean

I had a fantastic experience working with Frank Sorenson at BMW Midlothian. From the very beginning, Frank was incredibly responsive and patient, always willing to take the time to answer my questions both before and after the sale. When I found the perfect BMW X5 50e online, I called Frank, and he immediately helped me secure it with a deposit. Although the process took some time due to stop-sale recalls from BMW itself, Frank went above and beyond to ensure that when I finally received the vehicle, it was in pristine condition and free of any issues—and it absolutely was. The wait was worth it! Frank kept me updated throughout the process and made sure everything went smoothly, including remote paperwork and transportation. When the car arrived, it exceeded all my expectations. This X5 is everything I hoped for and more. If you’re looking for a seamless car-buying experience with someone who truly cares about their customers, I highly recommend BMW Midlothian and working with Frank Sorenson!

Enjoyed working with Jerry again

Quick and easy

Attentive and explained everything. Very helpful

Recall for high voltage battery to check it

Scott, my service advisor did an outstanding job. He was professional & experienced advisor. He completed my service appt. in record time. Great job!

As usual, excellent experience thanks to Jeff!

Great

Excellent service with periodic updates.